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6.) Hello and welcome to the John Doe AG - Your agency for sample products. Unfortunately, all lines busy at the moment. Please try again later or wait just a moment. Thank you, your John Doe team.
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Do not rush your greeting – this may leave the caller feeling like they are also being hurried.
Record a voicemail that is as unique as your business, and add a human touch when creating the message. Encourage your caller to leave a message describing what their needs are.
Welcome to Business 1300 where our mission is to make your business even more outstanding. Please hold the line and one of our representatives will be with you shortly.
The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.
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OpenPhone is a modern business phone service app for startups, small businesses, and individuals. OpenPhone separates your professional and personal communications and enables you to personalize your number to reflect your own brand. Use your business number directly from your existing cell phone!
22.Hello, you’ve reached [X company]. Unfortunately, we can’t answer your call right now. But your call is very important to us — so please leave us your name, phone number, and the reason for your call and someone from our team will get back to within [X number] business days .
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
Your business’s voicemail greeting could be a potential customer’s first impression. Learn how to record an excellent greeting here! Click To Tweet
6.) Bonjour et bienvenue sur l’AG de John Doe – Votre agence d’échantillons de produits. Malheureusement, toutes les lignes sont occupées pour l’instant. Réessayez plus tard ou attendez quelques instants. Merci, votre équipe John Doe.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
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Jessica Sheehan agrees. She heads social media for JPMorgan Chase and was one of the employees opting to get rid of voice mail. Everyone she works with already knows the best way to reach her is on Twitter, Facebook, instant message or text — even her mom.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.