Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
the fixed system message, "I'm sorry, the person you are calling is currently on the phone." followed by silence.
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6.) Olá e bem-vindo ao John Doe AG - A sua agência para produtos de amostra. Infelizmente, todas as linhas ocupadas no momento. Por favor, tente novamente mais tarde ou aguarde apenas um momento. Obrigado, sua equipe John Doe. Ansage vor Melden & Ansage bei Besetzt Text / Greeting Messages/Busy Messages & Script Ideas: Die „Ansage vor Melden“ bzw. "Ansage bei Besetzt" Ansagen sollten kurz sein. Sie kann vor die Warteschleife gesetzt werden. Die Hintergrundmusik kann nach Ende der Ansage so geschnitten werden, das die Ansage nahtlos in die Warteschleife übergeht.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
Do you have lots of satisfied customers? Give them a voicemail option to record a brief testimonial about why they love your product or service.
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
According to Gartner Research, more than two-thirds of companies compete for business today primarily based on customer experience – up from only one-third back in 2010. Knowing this, it should not surprise you that customer-centric companies are 60% more profitable than companies that are not.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
19. “Hi, you’ve reached [your name] at [X company]. We are sorry but our office is closed until [date]. Please leave us your name and phone number and our team will get back to you as soon as possible. Enjoy [holiday] and thanks for calling [company name]! If you do happen to be open the holiday season, it’s important to provide holiday hours. Especially if your hours vary from your regular hours.
You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
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But even that has its limits. "Voicemail transcription still requires customers to leave a message, and they're just not doing that," Boalt says.
Need some ideas for funny voicemail greetings? Our users have volunteered their best greetings that are guaranteed to bring a chuckle to your callers: 3.) Don’t expect a call back. Its not gonna happen so you might as well forget about it. OK, thanks, bye! Hi…sorry, but my therapist says I should spend more time “finding myself” than messing with a cell phone. So leave a message after my sad sobs. Hello , you have reached _____. The reason I haven’t picked up is because YOU HAVE BEEN REJECTED. Thank you. Hello, maybe I actually picked up the phone but I’m bored so I’m pretending to be the voicemail. Hey, don’t be such a critic! Would you rather I pretend to be a sofa cushion? (pause) Sorry, I can’t get to the phone right now because I’m pretending to be a sofa cushion, but leave a message and maybe I’ll get back to you when pigs fly. Hey this is _____ and if you hear this, I either think you’re crazy and I don’t want to talk to you, or I’m trapped under something heavy. Leave a message.
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability. Oh, and what better way to spread holiday wishes than with a personalized, updated greeting – of course, while at the same time, keeping your clients and prospects in the loop of where you’ll be and when.
48. Hello, you’ve reached [name] at [company name]. If you need help with [X reason], please contact [X person/X system] or [visit our website at X and send us an email]. For all other inquiries, please leave your name, phone number, and a message, and I’ll get back to you as soon as I can.