“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
“Everyone is looking for instant gratification, and if you can’t provide that … a lot of times they’ll simply hang up,” he says. “Companies are losing a lot of business opportunities because people are not leaving them messages. ”
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20. “Hey there! Thanks for calling [company]. We are unable to answer the phone right now but will get back to you right after the holidays. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. Please be sure to leave your name, phone number, and a brief message to let us know the reason for your call. Thank you and have a great day.” Available even during holiday emergencies? Let your callers know via your voicemail greeting.
There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
What’s more, according to WP Beginner, “more than 88% of local searches on mobile devices end up in a phone call,” so you don’t want to be caught off guard when a customer calls!
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
10.) Hola y bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada personalmente. Gracias por su comprensión. Estamos trabajando para encontrar una solución. Si lo desea, puede dejar un mensaje en nuestra página web www.johndoe.de. Gracias y hasta pronto.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Having your company name is obvious, but, a lot of people forget to include their website in the recording as well. Your website should be a strong asset to your business. In this day and age it is the place for a potential customer to get more information about your cleaning company and to get to know your Maid Service brand. This can be the difference between them answering the phone when you give them a call returning your voicemail message.
a standard greeting as per Option 4, followed by the mailbox owner's name (as recorded by the owner), followed by the leave-message tone, and then silence.
77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
ZenMaid exists to make maid services like yours successful. We started by creating the simplest scheduling software for your maid service. Now we contribute to the industry with events like the Maid Summit, communities of #zenmaiders like the ZenMaid Mastermind on Facebook, and amazing free content like you'll find on this very page. Learn More Follow on Instagram Latest Posts Regarding ZenMaid’s June 2021 Mobile Outage How To Choose the Right Compensation Structure For Your Cleaning Business How to Use Social Proof as the Ultimate Maid Service Marketing Tool How to Minimize Churn in your Maid Service with a Customer Loyalty Program ZenMaid is Partnering With Gusto to Provide Amazing Payroll to US Maid Services 4 Ways To Automate Your Business and Run It From Anywhere (with Elena Ledoux) 4 Training Strategies That Turn Inexperienced Cleaners into A-Players Who uses ZenMaid? This is How Roman Built a Cleaning Business that Runs on Autopilot January 23, 2020 How One Cleaning Business Owner Got Her Evenings and Her Sanity Back January 23, 2020 From Stressed Cleaner to Calm Cleaning Business Owner January 23, 2020
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
If you are alright with your prospects reaching out to you after work, then share your contact details will help them to reach out to you. This is not a mandatory technique, but if you believe that you can cater to prospects after your working hours then this technique is great to conduct.
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34. Hey, this is [your name]. I’m sorry for not picking your call right now. Please leave your name, number and a brief message, and I will get back to you at the earliest opportunity. You can also reach me via email at [email address] and I will reply to you shortly.