Are you on the hunt for more great business tips? Why not take a look at some of our other blog posts, like how to waste less time and boost efficiency? And remember, you can always get in touch with all your queries.
2.) Bienvenue chez John Doe. Malheureusement, vous appelez en dehors des heures de bureau. Personnellement, vous pouvez appeler du lundi au vendredi de 8h à 18h et le samedi de 9h à 16h. Laissez un message ou envoyez-nous un email sur : [email protected]. Nous vous recontacterons dès que nous le pourrons. Merci.
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6.) Bem-vindo a John Doe. Devido à uma manutenção, não podemos atender a sua chamada no momento. Você pode escrever um e-mail para [email protected]. Seu e-mail será respondido por nossos funcionários o mais rápido possível. Pedimos desculpas pela restrição temporária! Obrigado pela sua compreensão
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17. “Happy Holidays from [company name]. Our hours are a little bit different this holiday season. [List hours]. We hope it’s not an emergency, but if so, we’ve got you covered. Contact us at [company email/other support lines] and we’ll get back to you ASAP. For all other inquiries, we’ll contact you when we are back from the holiday – we might be a few pounds heavier but eager to speak with you! Happy Holidays.” Things happen during the holidays, we know. Let your callers know you are still there just in case!
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
Tell People What You Want Them To Do—Here’s my voicemail greeting: “Hi, you have reached the voicemail for Todd Smith. At the tone please leave your name, phone number, the purpose of your call and the best time to reach you and I will return your call as soon as possible. Thank you”
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
4.) Todos nuestros empleados están atendiendo a otros clientes. Hemos registrado su llamada y uno de nuestros representantes le devolverála llamada lo antes posible. Gracias por su comprensión. Hasta pronto.
"You didn't even need a survey because that's how the world is changing these days," Wexler says.
With this in mind, you can leave some helpful suggestions within your voicemail recording; for example, the opening hours of the business and the FAQs section to the company website.
Identify yourself. A professional greeting is also personal. Speak your name, job title and company name within your message. But be conscious, you do not want to record a lengthy message.
“Gracias por llamar al escritorio de (ingrese su nombre) al (ingrese el nombre de su compañía). Estoy en una llamada o lejos de mi escritorio, pero si deja su nombre, número de teléfono y el motivo de la llamada, le devolveré la llamada lo antes posible. Gracias.”
The adage reigns true— first impressions really do matter! That’s why Monster VoIP wants to help you do it the right way with professional, high-quality voice recordings that can be used for your auto attendant, greetings, on-hold messages, and voice prompts. Gain credibility, earn the trust of your callers, and provide a great user experience (to avoid abandoned callers) with an amazing business phone system professional voice recording.
It's as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
So, I finally did it. Here’s my process for developing a professional voicemail message in 10 steps:
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.