19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
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The next level would be the my customized greetings and that is an advanced topic and will not be covered in this document. We may in the future put some information out in a how to document.
Missed calls aren’t… ideal, but if you do miss a call, how do you keep your customers engaged and encourage them to leave you a voicemail?
Chances are that when someone takes the time to leave your business a voicemail, it is because it’s important that their message be communicated and left in the right hands. There’s nothing worse than calling a business only to hear that the voice mailbox is full or that the greeting is too quiet, too fast, or too confusing.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
3.) Leider ist Ihr zuständiger Ansprechpartner immer noch mit Kundenanliegen beschäftigt. Um Ihnen die Wartezeit abzunehmen, bitten wir Sie Ihr Anliegen, sowie Ihre Kontaktdaten zu hinterlassen. Wir werden uns umgehend während unserer Bürozeiten mit Ihnen in Verbindung setzen. Vielen Dank!
Translation: If you sound unsure, then your current clients, prospects, and partners won’t be so sure about you either.
However, do not waste the caller’s time. They may hang up if they are forced to listen to a needlessly lengthy and uninteresting voicemail greeting.
To learn more about Call Queue with Music On Hold or the Rollover Hunting feature, log in to the Optimum Business Account Center at optimum.net/business and click on the "Explore Optimum" link to watch the tutorial.
Web Calls Click to Call – LimeCall Call Scheduling Voice Automation Incoming Numbers
But even that has its limits. "Voicemail transcription still requires customers to leave a message, and they're just not doing that," Boalt says.
17. “Hi, you’ve reached [your name, the office of X company]. We’re closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year’s, Fourth of July, day].”
“Hi, you’ve reached [your name]. I’m away from[date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I’ll return your call when I return. Thanks and have a great day.” “Hello, you’ve reached [your name]. I’m currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,’ or looking for SPF 150 sunscreen] and won’t be back in the office until [date]. Leave your contact info and reason for calling and I’ll get in touch then.” “Hey there, this is [your name] from [your company]. I’m out of the office until [date]. In the meantime, please direct your inquiries to [coworker’s name] at [email address]. [He, she] can also be reached at [phone number]. Thank you.”
6.) Herzliche Willkommen bei der Mustermann GmbH, aufgrund von Wartungsarbeiten können wir Ihren Anruf leider im Moment nicht persönlich entgegennehmen.Sie können uns aber gerne eine Email an info@mustermann.de schreiben, diese wird durch unser Service-Personal schnellst möglich beantwortet.bitte entschuldigen Sie die vorübergehende Einschränkung! Vielen Dank für Ihr Verständnis
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.