Enhance your unified communications solution by incorporating any of our live telephone answering services. For example, if you are unavailable, your Solaxis system will route calls to one of our courteous and professional live answering service agents. Your business voicemail system doesn’t stop with voicemail – it begins with Sound Telecom.
Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
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Sound Telecom, through its Solaxis division, combines business voicemail, fax and auto-attendant services all in one optimized system. Our cloud based voicemail systems are mobile and PC accessible. Setup takes only minutes and services can be provided anytime, anywhere nationwide. Our web-enabled systems do not require physical office space or traditional hard-wired phone service. Welcome to the new age of cloud-based communications. We use the power of the Internet to allow you to easily communicate with whomever you choose in the most professional, responsive and cost-effective way possible.
This is where a professional voicemail greeting is essential for giving the right impression and information; encouraging the caller to leave you a message, and informing you of what you may have missed.
A voicemail may be the first interaction a new contact has with you. Therefore, you will want to make a great first impression.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
As you look to update your script, here are a few questions to ask: Will your voicemail greeting be funny, so your callers think your business is fun? Do you want the tone to be more professional, so it gives callers the impression you only work with Fortune 500 companies? Do you want to record a brief message, or will a more detailed message be helpful? Knowing these answers will help you craft a personal voicemail greeting unique to your company.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow. If it's not urgent, leave me a message with your name and number. Have a great day."
With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
After JPMorgan Chase said last week it was canceling voice mail for most of its employees, I sent the bank's public relations department an email.
Both the global and personalized voicemail greeting are changeable. This topic describes how to change voicemail greetings for extension voicemail and group voicemail.
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As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
A voicemail greeting is a simple message that plays before callers leave a message. It may play either when you don’t answer or if your phone is off. A professional greeting may encourage people to leave messages, which in turn makes it easier for you to get back in touch. Keeping that communication open and efficient may lead to better business relationships. It also helps you put forth a professional image for your business.
If you’re out of the office, a voicemail greeting will essentially act as the first line of communication between you and clients or potential clients. So of course, this could be a great opportunity to add a hint of personality, while of course still remaining as professional as possible. That doesn’t mean you can’t have some fun with it!