15. Hello, you’ve called [X Business Name]. We are currently closed. Our opening hours are [State opening hours]. Please visit our company website at [company website URL], or email us at [X email address]. If you’d like a callback, please leave your name and phone number, and our team will get in touch with you within 24 hours.
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
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29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
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Interesting Read : Interactive Voice Response: What Is It And How Is It Beneficial?
It’s as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
Record your name to let callers know that they have reached the correct mailbox. To record your name: Connect to your mailbox. The system responds with the status of any messages in your mailbox and prompts you with the Main Menu selections. Press 4, Setup Options. Press 3, Change Preferences. Press 1, Change Recorded Name. Record your name at the tone. Press # after recording your name. The system plays back the recording. To save the recording, press *. Record your personal greeting (standard greeting)
Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Keep in mind how many other Maid Services people may call as they shop around. Be the Maid Service whose name this person remembers.
Voicemail is what gets heard each time a call is missed, whether it be a customer, employee, supplier or potential new cleaning customer. This is a great opportunity for you to market your cleaning business without being obtrusive or too salesy. Just provide whoever is on the other end of the line with all the information they could need and they’ll appreciate you for it.
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
When you’re actively listening to a message, choose your next message option to perform a specific function. Press 1 to play a message. Press 2 to save the message and go to the next one. Press 3 to delete the message and go to the next one. Press 4 to save the message as new. Press 7 to back up three seconds in the message playback. Press 8 to toggle between pausing or continuing message playback. Press 9 to move forward three seconds in the message playback. Press * to return to the main menu. 1.800.888.1300 Live Chat ServicesInternet SolutionsEnterprise NetworkingData CenterPhoneTVAdvertisingWholesale AboutLocationsNetwork Operations CenterCareers SupportAccount & BillingInternetFiber Internet SupportFixed WirelessCable TVMidcoTV SupportPhoneHosted VoIPPropertiesAdvertisingNew Customer Support My Account Account and User Details Billing and Payment Manage My Services Notifications Request a Consultation 1.800.888.1300 Support Center 1.800.888.1300 Privacy Policy Legal
Setting up your voicemail with these tips, shouldn’t take more than 5 minutes out of your day. Just put together a quick script that includes more information included in the list above then you currently have. Don’t worry about it being perfect; having the information available for customers is better than not!
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Smile. When recording your greeting, smiling will put some enthusiasm in your voice. Your callers will pick up on it and feel more comfortable when leaving you a message.
Really think about it – You’re out of the office, it’s after business hours, or you’re otherwise indisposed, whatever the case may be, your voicemail is now tasked with representing you (and/or your company). No pressure, right? Your voicemail message is a platform that represents you to callers; therefore it’s ABSOLUTELY crucial that your message is perfect.