(in british accent) oh my god nooooo you’ve made me spill my tea you trotter !!!!! *running footsteps and random sscreaming* leave a message ill listen and call back when Im not busy beating my bloody siblings with a shoe.
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
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While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
“Thank you for calling (your name), voted your #1 realtor in (insert county name). I’m either away from my desk or helping another customer find their dream home. Please leave your name and number, and I’ll be sure to return your call as soon as possible.”
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
1.) Cet appel peut être surveillé et enregistré pour la formation et la qualité à des fins d'assurance
Don’t leave customers and colleagues on edge. If you say you’re going to call them back, follow up. If you tend to fall behind in this area, encourage them to email you or reach out in another way. Better yet, learn how to forward voicemail to email so you can access the message anywhere.
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3.) Esta é a caixa de correio do Sr. John Doe. Por favor deixe uma mensagem ou ligue para este número novamente mais tarde. Obrigado por sua compreensão.
3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
When recording, choose a quiet area, speak clearly, and use your full name (first and last).
Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message Business Voicemail Goes Unanswered Most callers would rather hang up than leave a message
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14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language: