21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
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When recording, choose a quiet area, speak clearly, and use your full name (first and last).
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
To help a new contact understand you and your message on a voicemail greeting, your choice of words and tone takes on real and crucial significance.
1.) Gentile Cliente, tutti i membri del nostro team sono ancora occupati con altri clienti, si prega di riprovare più tardi. Se avete domande sui nostri prodotti o sul vostro ordine, allora non esitate a inviarci una e-mail. Il nostro servizio clienti elaborerà la vostra richiesta al più presto possibile. Grazie.
1.) Toutes nos lignes sont pour l’instant occupées – Merci de bien vouloir patienter. Nous vous prendrons en charge momentanément – PAUSE – Avez-vous déjà visité notre site internet www.johndoe.com ? Vos problèmes sont importants pour nous, restez en ligne, vous mis en ligne rapidement. – PAUSE – Un moment s’il vous plait, le prochain membre de l’équipe sera avec vous rapidement.
3.) Este é um serviço pago. Se você permanecer na linha de que você será transferido para um técnico, caso contrário, por favor, desligue. Home About Us Services Live Answering Services Live On-Demand Virtual Answering Service Industry Solutions HVAC/R Plumbing Electrical Small Business Non-Profits Energy Real Estate/Property Management FAQs Contact Us Accessibility Home Services Virtual Answering Service Recording a Professional Business Voicemail Greeting by VoiceLink Communications Team | Aug 30, 2019 | Customer Service, Virtual Answering Service
As a small business, you lead a busy life. There is little room to respond to any voicemail the company collects from conducting surveys, website assessments, and meeting targets regularly to calling vendors, tumbling customers, and selling the commodity. Save time and energy on the stressful workday by actually reading transcribed messages instead of listening to a series of voice messages. When reading back messages are over, you can determine easily if an answer is appropriate for the customers. Offer your team and you a break to "read" your client voicemails. With professional voicemail transcription services, you can read transcribed messages of your voicemails in the inbox of your client issues, whenever you have time.
2.) Un momento por favor, en seguida le atenderemos. ¿Ha visitado ya nuestra página web www.johndoe.com? Ahí podrá encontrar información de interés sobre nuestra compañía. También puede enviarnos un correo electrónico a [email protected]. Un momento por favor, en breve le atenderemos.
Ensure that whoever you ask for a second opinion is not unnecessarily biased and can be relied upon to give you an honest opinion.
2.) Вы подключены к почтовому ящику г-на Васи Пупкина. Пожалуйста, оставьте сообщение, чтобы Г-Н Пупкин мог перезвонить вам как можно скорее. Большое спасибо за ваш звонок.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
3.) Este é um serviço pago. Se você permanecer na linha de que você será transferido para um técnico, caso contrário, por favor, desligue. Home About Us Services Live Answering Services Live On-Demand Virtual Answering Service Industry Solutions HVAC/R Plumbing Electrical Small Business Non-Profits Energy Real Estate/Property Management FAQs Contact Us Accessibility Home Services Virtual Answering Service Recording a Professional Business Voicemail Greeting by VoiceLink Communications Team | Aug 30, 2019 | Customer Service, Virtual Answering Service
If you are on vacation/out of the office, be sure to record a special message to let people know when you left and when you are expected back.
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.