Do you have any specific tips you’d like to share about effective voicemail greetings? Have you experienced any horrible ones? Share with us in the comments below!
Your current customers will like you just a little bit more and you’ll make it easier for new leads to get details on your cleaning services if you are not available to take their call. So, what makes a good voicemail for a cleaning business? There are 5 things that every voicemail recording should include: 1 & 2. Company name & website
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Since I pride myself in being responsible, if I don’t receive a return call I have to assume I wrote down wrong number. If I were irresponsible I would just blow it off and not care. But if I wrote down the wrong number I have a responsibility to get a hold of this person. This extra work combined with wondering if it’s the right number, leaves a bad taste in my mouth.
“Hi, thanks for calling the office of (insert your name). I’m away from my desk or out of the office. Please leave your name and number, and I’ll return your call as soon as possible. If you need immediate assistance, please hang up and reach our customer support team at (insert phone number). Thanks, and have a great day!”
1.) Herzlich willkommen bei der Mustermann AG. Leider sind im Augenblick alle Leitungen belegt. Bitte haben Sie ein wenig Geduld. Wir sind gleich für Sie da.
A monotone voice can be a turn off for a caller. You want your caller to feel like they missed out on speaking with you — not like they dodged a bullet.
With that said, we thought it would be a good idea to provide you with a few examples of voicemail greetings. As you read through these, keep in mind that the effectiveness of your voicemail greeting is one-quarter what you say, and three-quarters how you say it.
• Linear Hunting: routes calls to the first idle line in sequential order, starting with the first line in the group to the last line in the group. You specify the order (sequence) of the lines within the group.
1.) Welcome to the John Doe AG. Unfortunately, all the lines are busy at the moment. Please be patient. We'll be right there for you.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
Your current customers will like you just a little bit more and you’ll make it easier for new leads to get details on your cleaning services if you are not available to take their call. So, what makes a good voicemail for a cleaning business? There are 5 things that every voicemail recording should include: 1 & 2. Company name & website
As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
For a business that deals in lead generation, every single contact counts. You never know if the next call on your phone might be a high-quality lead.
6.) Добро пожаловать в «Вася Пупкин и Ко». Проводятся профилактические работы, и мы не можем принять ваш звонок в данный момент. Вы можете связаться с нами по электронной почте [email protected]. Наши сотрудники ответят на ваше письмо как можно скорее. Приносим извинения за временные неудобства! Спасибо за понимание.
Letting callers know to leave their name and number so you can call them back is an excellent way to get the right information that you may need from someone that you missed a call from. Otherwise, you might be left with a number with no name to ask for or vice versa. If you run a business and want to include something that usually comes up in professional phone calls, include that as well. For example, if people often ask you to check on business orders, ask them to leave the shipping number so you can get back to them with a ready response.
Last but not least a slogan or branding: this is really more important for new customers and people that are calling or leaving a voicemail for the first time rather than returning ones (though it helps a little with them too!). A catchy phrase makes it easier for people to remember your name and recognize you when you give them a call back.