Recent statistics from Forbes magazine show that 80 percent of callers sent to voicemail do not leave messages because they don’t think they’ll even be heard.
Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.
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Speak clearly. Don't mumble; speak too fast or too slow. You want people to understand your greeting. The way you communicate with people through your greeting is an example of how you communicate with people in the real world.
The reason being it can either push your prospects away from you or retain them for longer.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
From time to time, the information provided in your voicemail greeting will update. Maybe your business hours or phone number will change. No matter what the change is, make sure that if the altered information appears in your voicemail greeting, that you update the recording as soon as possible. Don’t mislead customers through mistaken communication.
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
You may also not always want to pick up the phone when you do not recognize the number, or the number is withheld.
The above greeting is a professional voicemail script used by many growing and established businesses. It delivers the message quickly and efficiently, without wasting the caller’s time.
Business 1300 works with many talented voice artists that have over 18 years’ worth of experience producing professional voice overs. Both of our female artists are very well spoken with clear voices. They also have the ability to sound young or mature, so they are extremely versatile in delivering the right message for your business.
We offer a variety of Custom Message Delivery options including Fax, E-mail, Web Portal (online retrieval) and more.
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11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
2.) Pour éviter d’attendre trop longtemps, vous pouvez laisser un message ou nous envoyer un email sur [email protected]. Nous vous contacterons dès que possible. Merci beaucoup de votre appel – Au revoir.
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Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac. Note: To enable visual voicemail, ask your admin to make sure you are enabled for Exchange Unified Messaging, following instructions in the Configure Skype for Business Cloud Connector Edition guide.