https://www.universalclass.com/articles/business/customer-service-using-voice-mail-and-taking-messages.htm
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
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“Everyone is looking for instant gratification, and if you can’t provide that … a lot of times they’ll simply hang up,” he says. “Companies are losing a lot of business opportunities because people are not leaving them messages. ”
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
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“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.
From the standard group mailbox menu, press “6-2-2” on your keypad to access the next activated extension mailbox. Can I access Cox Business Voice Mail through MyAccount? Can I receive voice mails as an email attachment?
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
11.) Bem-vindo a John Doe, infelizmente, você nos ligou fora do horário comercial ou não podemos atender a sua chamada no momento. Se você quiser nos deixar uma mensagem, por favor envie um e-mail para [email protected] - Entraremos em contato o mais rápido possível. Para mais informações sobre nós, por favor visite o nosso site www.johndoe.de. Muito obrigado pela sua ligação.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
If you were installed after the dates above or are a Kansas customer, please use these voicemail instructions.
Thank you for calling [LinkedPhone – Where Freedom Rings!]. You’ve reached us outside of business hours. Please select from one of the following options: [for business hours press 1; to leave a message press 2; if this is an emergency, press 0 to be directed to our 24-hour customer success team.] We are grateful for your call and we look forward to speaking with you soon!
3.) Это почтовый ящик г-на Пупкина. Пожалуйста, оставьте сообщение или позвоните по этому номеру снова позже. Спасибо за ваше понимание.
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Aline is a cloud-based, VoIP phone system that makes your business more efficient and easier to manage. Click here for a free quote from Aline!
5.) Добро пожаловать на персональный почтовый ящик Ивана Иванова, компания «Вася Пупкин и Ко». Пожалуйста, оставьте сообщение и свой номер телефона после гудка. Вам обязательно перезвонят. Для срочных запросов, пожалуйста, отправьте письмо на [email protected]. Большое спасибо за ваш звонок.