You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
You have reached the mailbox of the Claims Department. We are sorry that we are unable to take your call at this time, but please leave a detailed message and we will get back to you as soon as possible. We look forward to serving you. Thank you.
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“Greetings! You’ve reached [your name and position]’s voicemail. I am away from my phone or [other important and expected job function]. Please leave me your name, telephone number, and a short message. I’ll get back to you as soon as I can, typically within [reasonable timeframe, like 12 or 24 hours].” How do I record my company voicemail?
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
It's as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
3.) This is the mailbox of Mr. John Doe. Please leave a message or call this number again at a later time. Thank you for your understanding.
1.) Caro cliente, todos os membros da nossa equipe ainda estão ocupados com outros clientes, por favor, tente novamente mais tarde. Se você tem perguntas sobre nossos produtos ou sobre seu pedido, então não hesite em nos enviar um e-mail. Nosso time de apoio vai processar o seu pedido o mais rápido possível. Obrigado.
Successful entrepreneurs ask themselves these questions so they can keep their startup on track and hit their goals. Editor’s Note: This post was submitted by guest blogger, Roxy James. Enjoy! The U.S. is a good place to launch a startup topping …
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
Don’t Use The Computer Generated Greeting—I get aggravated when I hear a computer generated message like, “The person you are calling at 9-4-1-5-5-5-1-2-3-4 is not available to take your call, please leave a message at the tone.” Even if the number repeated by the system is the same one I have for the person, it requires extra work on my part to confirm I’ve dialed the right number and even then I am still left wondering if this is the right number for the person I am calling.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
5.) Gentile Cliente, il nostro ufficio sarà chiuso dal 24 Dicembre fino al 2 Gennaio. Potete contattarci come sempre da Lunedì 5 Gennaio. Auguriamo a voi e alla vostra famiglia un felice Natale e un Buon Anno Nuovo di successo.
We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.
2.) Para evitar longos períodos de espera, você pode deixar uma mensagem ou nos enviar um e-mail no [email protected]. Entraremos em contato o mais rápido possível. Muito obrigado pela sua ligação - Adeus.
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
One of the skills I have developed over my 29-year career is a unique aptitude to quickly and accurately read people. My ability to select the right people with which to do business has played an important role in my professional success.