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2.) Caro cliente. Infelizmente, todos os nossos representantes estão ocupados atendendo outros clientes. Por favor, seja paciente. Obrigado
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You have reached our general company mailbox. No one is available to take your call at the moment, but please leave your name, telephone number, and a brief message, and someone will return your call as soon as possible. Thank you and have a great day.
7.) Welcome to John Doe DE, your specialist for sample products. If you want to place an order then please use the ordering process in our online shop www.johndoe.de - We look forward to your order. For all other questions, please contact our service department via email at [email protected] - we will get back to you as soon as possible. Thank you for your call.
14. "Hello, you've reached the Sales Department at [Company name]. All of our representatives are currently helping clients [insert goal such as, 'achieve 40% growth through streamlining HR operations'] and are unable to take your call. Please leave your name, company, and phone number and we'll give you a call back ASAP. Thank you!"
Humor also leaves a lot of room for misinterpretation—which subsequently weakens sincerity and authority. A caller can be very turned off by merely misinterpreting your joke. Why take this risk? Additionally, this could even cause callers to question your character. Say, for example, the president of a company’s mobile phone voicemail greeting was funny. What’s to happen if the caller didn’t like or get the joke? What if they found it offensive? Another scenario is that a caller is reaching out to you for the first time—i.e. they have no idea regarding your personality. What next? The point is, with this type of greeting, humor is bound to be more divisive so just avoid it altogether. c. Poorly Pacing Your Message and Bad Time Management: Don’t speed through your message. Speak clearly so callers know what to include in their message and when to leave the message. At the same time, don’t drag your message out. No one wants to sit through a diatribe. Just get to the point clearly.
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You can create a list of up to 32 phone numbers and have them forwarded to another phone number, voice mail or do-not-disturb announcement.
Those alternative contact details could be a different contact number or email address.
He says checking voice mail, with all the announcements, codes and prompts, took 10 to 15 minutes out of a day, not including the time required to call each person back.
Smile. When recording your greeting, smiling will put some enthusiasm in your voice. Your callers will pick up on it and feel more comfortable when leaving you a message.
Remember, your message is a reflection of you. Keep it short, professional and ALWAYS return messages.
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
4. Press # repeatedly until prompted to enter a Technician's function code.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.