The voice mails I receive in response to this greeting allow me to use my time most productively. I learn the purpose of the call and when they are available for a return call. This allows me to prioritize when I need to return calls and helps me be better prepared for the ensuing conversation.
8. Hello, youâve reached [your name], [your job title] at [your company]. Iâm sorry for missing your call, but if you leave a message that includes your name and contact information, Iâll get in touch as soon as I can.
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If you are unsure of what voicemail system you are on, please contact our customer service team at 1.800.888.1300. How to access your voicemail To access your voicemail from your business phone: Dial 611 and follow the prompts. Your 10-digit mailbox number is your area code + phone number. If auto login is on, skip to steps 2 and 3. Press #. If requested, enter your password, then #. Your default password is 0000. To access your voicemail when youâre away from your business: Dial 1.877.700.2224, and then follow the prompts. Your 10-digit mailbox number is your area code + phone number. If requested, enter your password, then #. Your default password is 0000. How to manage your voicemail Press 1 to play message. Press 2 to save message and go to next one. Press 3 to delete message and go to next one. Press 4 to save message as new. Press 7 to back up three seconds. Press 8 to pause/continue message. Press 9 to go forward three seconds. Press * to return to the main menu. How to set up or change your voicemail greeting
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When your business is closed for vacation or holidays, itâs imperative that you set appropriate expectations for a callback and to provide an alternative coverage option, if available. The following greeting accomplishes this succinctly.
Tell People What You Want Them To DoâHereâs my voicemail greeting: âHi, you have reached the voicemail for Todd Smith. At the tone please leave your name, phone number, the purpose of your call and the best time to reach you and I will return your call as soon as possible. Thank youâ
1.)Â This call may be monitored and recorded for training or quality assurance purposes
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
Voicemails need to maintain a professional consistency thatâs aligned with the entity itâs representing. That said, the structure can vary depending on the situation. Thereâs no template set in stone. In fact, trite and generic should be off the table. The goal should be a balance of uniqueness and practicality.
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The phone you use to record your greeting â and your surrounding â can turn your carefully scripted greeting into an unprofessional mess. Background noise is terribly distracting, so choose a quiet room or parked car to make your call. Landlines, or a âwi-fi enabledâ cellphone call, can provide much better connection quality than a standard cellphone. If you must use a cell phone, be sure to use a high-quality headset for the best clarity.
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âHi, youâve reached three-time fantasy football champion (insert your name) at (insert your company name). Please leave your name, number, and a fun fact about yourself, and Iâll return your call as soon as possible.â
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Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
27. Hey, this is [your name], but you should know that already since you called me. Iâm obviously not here right now, so I wonât patronize you by telling you what to do after the tone.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.