If you are off-campus, connect to UBVPNSign into the Personal Communications Assistant using your UBITName and password.Select Messaging AssistantSelect Greetings from the menu bar at the top of the screenSelect the name of the greeting you want to update
Mailbox greetings play when a caller reaches a user's mailbox. There are two greetings: one that plays when the user's phone is busy and the other when they don't answer or when they have their phone in Call Forwarded Always to voice mail. The default no-answer greeting plays a message recorded by the user. A typical user-recorded greeting would identify the user and inform callers that they are unable to answer their call� example: "Hello. You have reached John Doe. I am in today but missed your call. If you would like, please leave your name, telephone number and message at the sound of the tone and I will return your call as soon as possible. Thank you."
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When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
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Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
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"I'm sorry�" followed by the mailbox owner's name (as recorded by the owner or administrator), then "�is currently on the phone" and then the fixed system prompt, "Begin speaking after the tone, then hang-up when you are finished or press any key for further options."
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12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
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Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
Some voicemail greetings are too loud and distracting and some are so quiet you can barely figure out who you’ve called. Whoever sets up the voicemail greeting for a business should be a confident speaker. Here’s a pro tip—write out a script of what the voicemail greeting should say and practice it a few times before you record it. It will be well worth it in the end!
There are plenty of options for business voicemail messages, including professional greetings, casual messages, and even funny ones. Consider your brand voice and target audience to choose the tone. And include directions for those who call.