We are excited to announce Video Conferencing is now available on Advanced and Enterprise Unlimited Minutes Plans. Perfect for connecting your remote teams and available on a range of devices.
– [your company slogan here] Just be sure to keep it consistent to your current branding.
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
1.) Sehr geehrter Anrufer unsere Mitarbeiter befinden sich immer noch in Kundengesprächen, bitte versuchen sie es zu einem späteren Zeitpunkt noch einmal. Haben sie Fragen zu unseren Produkten oder zu ihrer Bestellung, können sie uns gerne eine E-Mail senden, unser Support wird ihre Anfrage schnellstmöglich bearbeiten. Vielen Dank.
4.) Welcome to Mr. John Doe. Mr. Doe is away from his desk. Please leave a message that Mr. Doe can call you back as soon as possible. Many thanks for your call.
If you drone on and on, there is a good chance that some of your callers are going to hang up before leaving their message.
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
“Hi, you’ve reached the desk of (your name). I’m currently out of the office on vacation and will return on (insert date). If you need immediate assistance, please call my assistant, (insert assistant name) at (insert assistant’s phone number). Otherwise, leave your name and number, and I’ll get back to you when I return.”
We offer 24/7 support and abundant training resources for all of our customers including weekly live training sessions and one-on-one new customer training.
In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
“Hi, this is [name]. I’m either on another call or am away from my desk. Please leave your name, contact details, number and your reason for reaching out and I will get back to you as soon as possible. Thank you for calling.”
We guarantee that Ninja Number will help grow your business. If you don’t believe Ninja Number can help grow your business and make more money, just cancel your service and that month’s payment is on us!!
Simply exercising good manners when it comes to the receipt of voicemail can go a long way for the success of a business. If a company’s voicemail message is “Your call is important to us,” they should live up to those words by treating each voicemail as a high priority.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
The bank blew past its goal of eliminating half of its voice mail boxes and to date has eliminated about two-thirds. Across the whole bank so far, that's over $8 million in annual savings. Coca-Cola recently made a similar move and only 6 percent of employees chose to keep voice mail.