5.) Bienvenido/a a John Doe. Gracias por su llamada. En estos momentos todos nuestros empleados están ocupados. Por favor, espere, en seguida le atenderemos.
In both the consumer and business world, it's becoming more common to hear voicemail prompts that warn callers that their messages might not be heard for a while and suggest that they send a text message or email instead.
.
1.) Todas as nossas linhas estão ocupadas no momento - Por favor, seja paciente. Nós estaremos com você em um momento - pausa - Você já visitou o nosso website www.johndoe.com? Sua ligação é muito importante para nós, por favor, fique na linha, você será atendido logo que possível PAUSA - Só um momento, por favor, o próximo membro da equipe disponível irá lhe atender em breve.
Here are a few voicemail message examples you can record if you have the opportunity to leave a professional sounding message, while still having a bit of fun. Before choosing one of these options, be sure your company allows for a little creativity. If you work in a strict professional position, theses options might not be the best for you.
Say that your prospects want to speak to the sales department and so when they realize that they have reached the right department and hear the voicemail messages, they will be compelled to leave their contact details so that the sales team can reach out to them later. They will be relieved.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
Nobody wants to play phone tag. Skip the back and forth by explicitly telling the caller to leave their name, number, and the best day(s) and time(s) to reach them. Your clients will appreciate you not wanting to waste their time.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
To help a new contact understand you and your message on a voicemail greeting, your choice of words and tone takes on real and crucial significance.
10.) Olá e bem-vindo para John Doe. Por motivos técnicos, não podemos atender a sua chamada no momento. Obrigado por sua compreensão. Estamos trabalhando em uma solução. Se você quiser, você pode deixar uma mensagem em nosso site www.johndoe.de = Obrigado e até breve.
4.) Добро пожаловать в «Вася Пупкин и Ко». Если у вас есть вопросы по поводу заказа - нажмите 1, для изменений в вашем меню или расписании, пожалуйста, нажмите 2, для вопросов касательно накладной, пожалуйста, нажмите 3, и для получения информации о текущем заказе, пожалуйста, нажмите 4.
7.) Добро пожаловать в экспертный отдел «Вася Пупкин и Ко», вас приветствуют специалисты по образцам продукции. Если вы хотите разместить заказ, то, пожалуйста, используйте процесс оформления заказа в нашем интернет-магазине www.johndoe.de – мы с нетерпением ждем вашего заказа. По всем другим вопросам, пожалуйста, свяжитесь с нашим отделом обслуживания по электронной почте [email protected] – мы свяжемся с вами как можно скорее. Спасибо за ваш звонок.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
4.) Todos nuestros empleados están atendiendo a otros clientes. Hemos registrado su llamada y uno de nuestros representantes le devolverála llamada lo antes posible. Gracias por su comprensión. Hasta pronto.
Popular CategoriesAwards and PromotionsBlogFeaturesGeneral TelephonyGuest PostsKP360PBX ParachuteServicesSoftphoneUncategorizedVirtualPBX 5Guest Blog With Us!
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
Equip your business with support for all your essential business tolls and devices