Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
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Our technicians will get to work recording and duplicating your messages in the highest quality possible. All date and time details will be included.
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English scriptFrench Canadian scriptSpanish scriptBilingual English & French Canadian scriptBilingual English & Spanish script
That’s why he suggests having a live person available to answer the phone. “Less than 1 percent of the people will hang up on a live person,” he says. Contact Login Solutions Pricing Demo Request Demo Free trial Resources Why ActiveCampaign ActiveCampaign 101 Learn ActiveCampaign ActiveCampaign Blog Developer Resources Pre-Built Automation Recipes Customer Stories Platform Featured Integrations See our 850+ integrations Pricing Login Contact Request demo Try it free Please enter a valid email address to continue. Stop letting voicemail kill your leads and customer engagement
You’ve reached ARC Construction, leaders in home remodeling and construction services. We are pleased to announce that we were recently named ‘Best Local Contractor’ by the Phoenix Herald, and we finished another year ‘Complaint Free’ from the Better Business Bureau! It’s just the kind of service you’d expect from your hometown professionals. We are sorry we are unable to take your call at this time, please leave a message, and we will get back to you as promptly as possible.
When you’ve successfully recorded your best English Voicemail Greeting please write “DONE” in the comments on our Voicemail Greeting Video in Youtube and give yourself a high five! Well done.
26. Thank you for calling [your name] at [company name]. Unfortunately, I can’t take your call right now. Please leave your name, number and a message, and I will call you back as soon as I have the opportunity.
If you only check and return messages once a day or once a week, let your caller know. This will avoid multiple messages by the same caller.
27. Hi, It’s [your name] of [your company]. I’m in a meeting at the moment. Please leave your message and contact information, and I will get back to you within [realistic timeframe]. Thank you for calling.
Before you record your professional voicemail message, take a quick peek through these examples for some inspiration:
13. Hello, you’ve reached [business name]. All of our team members are busy at the moment, but if you leave a brief message, someone will return your call as soon as possible.
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.