Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
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Sometimes its just the "Hi, it's me please leave a message" that you want recorded. Transcriptions
There are 5 available greetings with standard UB phone service. Choose the one that best matches your needs.
1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
Your voicemail needs to have relevant information such as your name, who the prospects are connecting to, the department you work in, why your not available to assist your prospects, when you will call them and related information, this is what the prospects would prefer hearing instead of dragging the voicemail messages speaking about your brand and more.
6.) Olá e bem-vindo ao John Doe AG - A sua agência para produtos de amostra. Infelizmente, todas as linhas ocupadas no momento. Por favor, tente novamente mais tarde ou aguarde apenas um momento. Obrigado, sua equipe John Doe. Ansage vor Melden & Ansage bei Besetzt Text / Greeting Messages/Busy Messages & Script Ideas: Die „Ansage vor Melden“ bzw. "Ansage bei Besetzt" Ansagen sollten kurz sein. Sie kann vor die Warteschleife gesetzt werden. Die Hintergrundmusik kann nach Ende der Ansage so geschnitten werden, das die Ansage nahtlos in die Warteschleife übergeht.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times
Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
19. Hi, you’ve reached [employee name]’s voicemail box. [Employee first name] no longer works for [company name]. Please call our main line at [phone number] and we’ll be happy to connect you with a current team member who can help.
Set the number of rings you'd like callers to hear before they hear your voicemail greeting.
Smile. When recording your greeting, smiling will put some enthusiasm in your voice. Your callers will pick up on it and feel more comfortable when leaving you a message.
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A professional voicemail greeting should be no longer than 60 seconds. List the important information we've discussed above, provide alternative methods of communication and close with a thank you.
But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
1.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento oppure state chiamando fuori dall’orario di lavoro. Si prega di lasciare un messaggio o di inviare una e-mail a: info@johndoe.de. Grazie per aver chiamato.
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