Random facts could include their favorite movie, vacation spot, candy, or television show. Regardless of what you choose, it will surprise your caller and more than likely make them leave a message if they were considering hanging up.
Recent statistics from Forbes magazine show that 80 percent of callers sent to voicemail do not leave messages because they don' think they'll even be heard.
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Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
“Hi! You have reached [your business]. All of our staff are currently busy helping other callers. We understand how valuable your time is, and rather than keeping you on hold, we will make sure to call you back.Be sure to leave us a detailed message with your name and number. We will return your call within two business hours. Thanks!”
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
If you’re a small business owner, we recommend going with the RIY (record it yourself) route. First, it’s more affordable. Second (and more importantly), if your clients expect to work with you directly, they will expect to hear your voice when they place a phone call.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
In this quick guide, we’ll take a look at what makes a good business voicemail greeting, breaking it down into the elements that every voicemail greeting should contain.
One of the most challenging aspects of writing for speech is optimising text to be read aloud and recorded. On paper, long, complex sentences are easily accommodated. When read out aloud, the same sentences can sound awkward and confusing.
2.) Benvenuti alla John Doe. Purtroppo ci state chiamando fuori dal nostro normale orario di lavoro. Ci potete contattare personalmente dal Lunedì al Venerdì dalle 8am alle 6pm e il Sabato dalle 9am alle 4pm. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Vi contatteremo al più presto possibile – Grazie.
Hello, you have reached Dr. A. We are busy assisting patient on the another line. Please, leave your details, including the case number if applicable, name, and phone number. For a medical emergency, hang up and call 911.
Your customers might need you on the holidays. If you’re a business owner, you know this already. 🙂 Manage customer expectations and let them know how to get assistance.
Image credit to Far Reach Inc. http://www.farreachinc.com/blog/far-reach/2015/01/08/ho-ho-oh-how-to-create-unforgettable-corporate-holiday-greetings Customer Service vs Customer Support: Differences and Best Practices How to Deal With Difficult Customers: Actionable Tips for Call Center Agents & Managers 8 Actionable Ways to Reduce Hold Times
9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
1.) Herzlich willkommen bei der Mustermann GmbH. Leider ist das Büro derzeit nicht besetzt oder Sie rufen ausserhalb der Geschäftszeiten an. Sie können aber gerne eine Nachricht hinterlassen, oder eine Email an [email protected] schreiben. Vielen Dank für Ihren Anruf.
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Alerts you with a special tone when someone else is calling you while you are already on the phone.