If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
"Awesome job, your team are rock stars. Music and voices work well together, has nice flow/transition. Thank you for your service, Dave. "
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>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
6.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Exact opening times can be found on our website at www.johndoe.de. We thank you for your confidence and wish you and your loved ones happy holidays and a happy new year.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
There is nothing more frustrating than being given an alternative contact number and then not having enough time to note the details.
"We are very happy with the quality of the translations and voice prompts On Air offers. On Air has a great selection of voice talents in all languages and customer service has been excellent which is why we have been using their services for the last 10 years." - Fylakti Baris, Operations, T3 Telecom Software, South Orange, NJ
Hello, you’ve reached the customer support department at Sugar Sweets. We’re very sorry, but we can’t get to the phone right now. We may be able to answer your query within the FAQs section of our website at www.sugarsweets.com.
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.
10.) Hello, and welcome to John Doe. For technical reasons we can not take your call personally. Thank you for your understanding. We are working very hard on a solution. If you want, you can leave a message on our homepage www.johndoe.de - Thank you and goodbye.
When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
Your prospects need to hear something which can make them hold on to what you are trying to tell them and that starts with a good attractive statement.
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4. Press # repeatedly until prompted to enter a Technician's function code.