In these cases, it is important to clearly state this and make it as easy as possible for the caller to note the alternative contact details.
1.) Welcome to John Doe. For buying or selling questions please press 1. For questions about a payment please press 2. If you are a business customer please press 3, for questions related to repairs or guarantee please press 4. For all other concerns please press 5. To hear this menu again please press 0.
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Note: Voicemail, Visual Voicemail, and Voicemail transcription are available from select carriers in select countries or regions.
Don't use humor – When recording a voicemail message, it is tempting to create an amusing message. However, even if your voicemail is for both personal and professional use, inappropriate humor could cause the caller to form a negative impression of you.
Your caller may have other competitors in mind; however, a polite and open-sounding voicemail may sway them in your direction.
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6. “Thanks for calling [company name]. You must be calling as you’ve heard about our new [new product, deal, offer here]. We are pretty excited about it, too. Leave us your name, number and the best time to call and we’ll follow up and answer any inquiries you may have. We’re looking forward to speaking with you and updating you on what’s new with [company name]. Have a great day!” Briefly let your callers know about any promotions, updates, or launches you’re having. You might even unknowingly answer their question! Professional voicemail greetings for your business cell phone number
When someone reaches your voicemail, it’s important that you help them confirm that they have reached the right person by providing all of the relevant information that they will need. Who have they reached? Did they contact the right person and the right business? Should they leave a message? When will you get back to them? Is there a better time for them to call?
5.) Willkommen in der persönlichen Mailbox von Dirk Schuster, Firma Mustermann. Bitte hinterlassen Sie Ihre Nachricht mit Telefonnummer nach dem Signalton. Sie werden so schnell wie möglich zurückgerufen. Bei dringenden Anliegen schreiben Sie bitte eine Email an [email protected]. Vielen Dank für Ihren Anruf.
You can identify yourself with only your first name on a personal cell phone or home voice mail. If it is a business voicemail, I suggest including your first and last name. I would also include your title.
What voice do you want to convey when speaking with customers? This may be professional, casual, or even humorous.
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
38. You’ve reached [your name] at [your company]. I’m sorry, but I’m temporarily unavailable. Please leave your name and number, and I’ll return your call as soon as possible.
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Writing a script doesn’t mean you have to write a speech. A simple greeting is fine, like this sample voicemail message:
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4.) Уважаемый Абонент, вы набрали номер совместной практики xxx. В настоящее время все наши линии заняты. Пожалуйста, подождите. Вы будете подключены к следующему доступному ассистенту как можно скорее.