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Our previous post on funny voicemail greetings got so much attention, we thought we'd continue…
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This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.
15. "This is Bond. James Bond. Okay, it's really [your last name]. [Your first name] [your last name]. I'll get back to you as soon as I'm done helping M16 save the world — which will probably be tomorrow at the latest. Have a good day."
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
3.) This is a paid service. If you stay on the line you are connected to a technician, otherwise please hang up.
Change the alert for new voicemail: Go to Settings > Sounds & Haptics or Settings > Sounds. Yes No Character limit: 250 Please don’t include any personal information in your comment. Previous While on a call Next Select ringtones and vibrations Apple Footer Apple VoIP Resources VoIP Solutions VoIP Phone System FAQs How to Set Up a Business Voicemail Greeting With OnSIP
Procedure Log in to 8x8 Admin Console. Click Users. Find the user profile for which you want to edit voicemail settings. Click Pencil icon to the right of the user profile. Go to Voicemail settings. Under External Voicemail Greeting setting, click Change. Select an existing audio file, or click + Create audio files to record or upload a new audio file.
11. “Hello! You’ve reached [company name] support line. We’ll be happy to help with your inquiry. In the meantime, have you checked out our [website, help forum, etc.]? It may have the answer you’re looking for. If not, leave your name, number and reason for your call. We’ll reach out to you within the day. Thanks for calling [company name].” Sometimes, a caller likes to find the answer to their own questions. Let them discover by directing them to your website or help forum if you have one.
Watch to the video below to find out how the service works! If you have any additional questions, visit the FAQ page.
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
As a bonus, here is an example of our own holiday voicemail greeting here at OpenPhone:
To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.
Don’t be too hard on yourself. Chances are, that voicemail that you’ve recorded and deleted thirty times has been just fine. Your main goal is not to get in the way of the caller leaving a message, which is exactly what can happen if you overthink it or drone on too long.
Identify yourself. A professional greeting is also personal. Speak your name, job title and company name within your message. But be conscious, you do not want to record a lengthy message.
14. “Thanks for giving us a call! We promise it’s never a bad time for [company name], but you’ve reached us after-hours. Please leave us your name, number and the best time to reach you and we’ll give you a call when we are open.” Let’s face it, you’re not always open. Yet that doesn’t mean you don’t want to help your caller. Let them know you’ll call them right back when you’re open again.