The main objective of a caller navigating an IVR system is to get to the desired destination as quickly as possible. If the script contains overly wordy phrases and long descriptions, the callers will get frustrated with every passing word.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
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When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
1.) Bem-vindo ao John Doe AG. Infelizmente, todas as linhas estão ocupadas no momento. Por favor, seja paciente. Nós te atenderemos em breve.
Note: a desk phones' voicemail greeting can only be recorded via phone, there is no way to upload or download a greeting through the online panel.
16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
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2.) Le hemos transferido al buzón de voz del señor John Doe. Por favor, deje un mensaje para que él mismo pueda devolverle la llamada lo antes posible. Muchas gracias por su llamada.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
1.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento oppure state chiamando fuori dall’orario di lavoro. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Grazie per aver chiamato.
5.) Sehr geehrte Kunden, unser Büro ist vom 24 Dezember bis zum 2.Januar nicht besetzt. Sie erreichen uns wie gewohnt ab Montag den 5. Januar. Wir wünschen Ihnen und Ihrer Familie ein frohes Weihnachtsfest und ein gutes und erfolgreiches neue Jahr.
It’s a good practice for each of your team members to have their own personal business phone numbers. There are many reasons why they shouldn’t use their personal cell phone number for business, so you’ll want to give them their own phone number through your VoIP provider or phone system.
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
1.) Sie sind verbunden mit der Mailbox von Egon Mustermann .Derzeit ist Herr Mustermann nicht zu erreichen. Sie können es zu einem späteren Zeitpunkt erneut versuchen, oder hinterlassen eine Nachricht mit Ihrem Namen und Telefonnummer sodass sich Herr Mustermann zeitnah zurückmelden kann.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
28. Hey, there. You’ve reached [your name]. Please leave me a brief message about the reason you are calling and your contact information. I will call you right back at the earliest opportunity. Have a nice day!
9.) Bienvenue chez John Doe. Malheureusement, il n'y a personne dans le bureau à l'heure actuelle. Laissez votre nom et numéro de téléphone après la tonalité. Nous vous rappellerons dès que possible.