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Consider adding 'You can also email your query to us at [insert email address here]. These queries will be answered within [insert time frame].' Again, if you intend to make a promise to your customer in a voicemail, ensure you keep it.
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
Top 13 Professional Voicemail Greetings – Examples, Scripts, Samples, Audio Recordings
A temporary greeting is something you record when you're in need of an interim message—like when you’re on vacation or out for the holidays. Dial *98 on your OnSIP-registered phone. Enter your voicemail box number. Enter the PIN/password for your voicemail box. Press 0 for voicemail box options. Press 3 to record your temporary message. How to Delete Your Business Voicemail Greetings
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Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
There are two types of voicemail greetings that you can set up for extension voicemail and group voicemail: System Global Greeting: A greeting that is applied to extension voicemail or group voicemail by default. Custom Greeting: A greeting that is personalized.
Remember to include your name and the name of your business separately so the caller can name you when leaving a message and in any subsequent communication.
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
"The voice prompts and hold recordings we received from On Air have been well received by our customers and staff. On Air's voice talent has proven to be a great fit with our brand, and they made the recording process as smooth as possible." - Adam Rawlings, Proposal Writer/Marketing Support, G4S Canada, Toronto, ON
Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.