Make it funny! Now not everyone is the funniest comedian, and this time to practice a stand-up routine. No one wants to reach your voicemail just to be greeted with 15 knock-knock jokes. But you can easily add some humor, lighten up the tone a bit and try to leave people with a smile. Of course, keep it light – no dark humor here.
Thank you for calling BusinessCo. Unfortunately, all our Business Representatives are currently attending to other enquiries. Your call is important to us, so please leave your name, phone number and a short message and we will return your call by the end of the business day. Thank you.
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Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
We’re so confident in our services that we offer a 30-day, money-back guarantee. If you’re not totally satisfied, we’ll refund you.
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
1.) Você está conectado à caixa de correio de John Doe. Atualmente, o Sr. Doe não pode atender. Você pode ligar novamente mais tarde ou deixar uma mensagem com seu nome e número de telefone que o Sr. Doe irá lhe retornar o mais rápido possível.
We strive to keep you connected, but If an issue with your service occurs, we'll start working on it the same day - even if it requires an on-site visit.
2.) Herzlich willkommen bei Mustermann Ihrem IT-Partner für Ihre individuellen Business Anforderungen. Bitte drücken Sie die 1 für Vertrieb, die 2 für Technik, die 3 für Buchhaltung, 4 für RMX, oder Warten Sie und Sie werden mit der Telefonzentrale verbunden
See, how the VPN service provider offers multiple options for the callers to fulfill their needs. Those seeking immediate solutions can go for the live chat, and those with less pressing issues can wait or choose to be called back.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.
We actually know a top insurance sales guy who did a sales motivational message every day just like this, and people used to call just to listen to his thoughts.
So in January, the bank offered employees who didn't need voice mail to interact with clients a choice to ditch it.
Sound upbeat in your message. When recording, be sure to say your message with a smile on your face. It’s obvious when people aren’t happy in their message. Since your work revolves around keeping happy customers, do your part by keeping a happy-sounding voicemail message.
What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.
Join the conversation to learn more about how to handle calls and messages in your business dealings. Recent Posts Why Work-Life Balance is So Important for Employees Choosing Answering Services for Small, Medium, and Large Businesses 5 Benefits That Come With HVAC Answering Services The Qualities of the Best Answering Service Companies 5 Answering Service Benefits
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.