9. “Hi, you’ve reached [your name]. I’m unable to come to the phone right now. But if you leave your name, number and a short message, I’ll be sure to call back.”
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"Everyone is looking for instant gratification, and if you can't provide that...a lot of times they'll simply hang up," he says. "Companies are losing a lot of business opportunities because people are not leaving them messages. "
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
Provides a scheduling capability to forward calls to another number, voice mail or a do-not-disturb announcement during specified time intervals. Multiple schedules can be configured that suit your business needs.
Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
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Your tone will not sound welcoming or easy to listen to if the caller is side-tracked by listening to you sounding out of breath, which could be distracting, and at worst, slightly distressing.
Make sure you visit the recording practise page where you can record your phrases and perfect them before putting them on your phone.
This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
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Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Equip your business with support for all your essential business tolls and devices
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
Customers expect professional treatment from your business at all times, even from a prerecorded business voicemail greeting. Provide a good impression of your business and yourself through the simple act of recording a professional voicemail message. It only takes a few minutes of your time and can impact your business for the better.