8.) Bem-vindo ao Departamento de Serviços do John Doe. Infelizmente, todas as linhas estão ocupadas no momento. Por favor deixe uma mensagem após o sinal com seu nome e número de telefone. Vamos ligá-lo de volta o mais rápido possível. Te desejamos um bom dia.
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
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"It's been one of the best things that we've ever done, really," Blanchard says. "Productivity's gone up and we've just got so much more time."
I appreciate your efforts at customer service. My clients receive the same impression and think better of my company.
4. “Thanks for calling [your company]. We’re looking forward to speaking with you. Let us call you back as soon as we are available by leaving your name, contact information and the reason for your call. Have a great day.” A simple, concise, and, of course, friendly voicemail greeting for your main business line.
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Personal Voicemail Greetings. Customer Support Representative Voicemail Greeting. Hello, you've reached [name] at [X company]. If you need …
Have a positive attitude while recording your voicemail greeting — it will carry through in your voice. If you find it difficult to convey positivity over a phone system, try smiling while you’re recording. (We promise, you will hear a difference.)
If the mailbox is NOT setup, the fixed system message, "I'm sorry, the person you're trying to reach is unavailable at this time" plays instead of the personal greeting and the mailbox number plays instead of the mailbox name.
2.) Cher client. Malheureusement, tous nos représentants sont occupés avec d’autres clients. Veuillez patienter. Merci
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4.) Derzeit befinden sich alle Mitarbeiter im Gespräch. Ihr Anruf wurde soeben vermerkt und ein Mitarbeiter wird Sie zeitnah persönlich zurückrufen. Wir bedanken uns für Ihr Verständnis. Auf Wiederhören.
5.) All of our employees are still assisting other clients. Please leave a message or send us an email - we will get back to you as soon as possible. Many thanks for your call - Good bye.
Businesses should have two main types of greetings to create an excellent call experience. The first one is what we call a “welcome greeting” – this greeting welcomes callers to your business. Typically, a welcome greeting will present a menu of call options like hours, location, or customer service. For more details on how to create a welcome greeting for your general business number, read this article.