Voicemail greetings should be professional, but the structure can vary depending on the situation. Here's a sample voicemail greeting script: " …
Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
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Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
If you are a self-employed business, it is especially important to sound friendly and welcoming.
1.) Bienvenido/a a John Doe. Para preguntas sobre compra o venta, por favor, pulse 1. Para preguntas sobre cuestiones de pago, por favor, pulse 2. Si es una empresa o autónomo pulse 3. Para cuestiones relacionadas con reparaciones o garantías, por favor, pulse 4. Para cualquier otra cuestión pulse 5. Para escuchar el menú de nuevo, por favor, pulse 0.
"I was unhappy with our service provider for the on hold music – which is listened to by citizens calling 311, Access Calgary, or any other City service or facility. I reached out to a counterpart at WestJet and he referred me to On Air. I must say that the customer service I received from the onset at On Air was night and day from what I had previously been accustomed to. They are extremely responsive, and very customer focused. I even had a late request for some holiday music and I had a new playlist in my hands in less than 24 hours. Fantastic! And most of all, Thank you!" - Kelly Brown, Telecom Engineer, Voice and Video Solutions, The City of Calgary, Calgary, AB
People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
Your business voicemail recording is a great opportunity to extend your marketing to current and potential customers. Make sure you are maximizing your marketing reach with these 5 tips to optimize your voicemail recording.
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People have short attention spans these days, and you should always craft your communications for the lowest common denominator with something as universal as your voicemail.
25.Thank you for calling [X company Company name]. Our representatives are currently unable to take your call as they are helping clients achieve [X goal]. We don’t want to take up your valuable time, so please leave us your name, phone number and message after the beep and one of our representatives will personally assist you within the next 24 hours. Have a wonderful day.
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
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Avoid too many promises – Avoid promises you can not keep – in this case, dates and timeframes for when you will 'definitely' return calls.
Your message should be 20 seconds at most. Remember, your clients or co-workers may listen to this dozens of times.