4.) Добро пожаловать в «Вася Пупкин и Ко». Если у вас есть вопросы по поводу заказа - нажмите 1, для изменений в вашем меню или расписании, пожалуйста, нажмите 2, для вопросов касательно накладной, пожалуйста, нажмите 3, и для получения информации о текущем заказе, пожалуйста, нажмите 4.
5.) Benvenuti alla John Doe. Potete raggiungerci personalmente dal Lunedì al Venerdì dalle 7am alle 6pm e il Sabato dalle 10am all’1pm. Se volete effettuare un ordine o avete domande, si prega di lasciare il vostro nome, numero cliente e numero di telefono. Vi richiameremo al più presto possibile. Potete anche inviarci una e-mail a: [email protected]. Grazie per aver chiamato – arrivederci.
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That's why he suggests having a live person available to answer the phone. "Less than 1 percent of the people will hang up on a live person," he says. Subscribe Now Current Issue Past Issues Reporting, escalation, and unified message tools help meet service-level agreements. Texting, UC, and More: The Future of Business Communication Supercharging Your Contact Center with Artificial Intelligence Customer Journey Analytics to Improve CX at Scale Contact Center Innovations: Successful Case Study Snapshots More How does the contact center impact business performance? Building Customers for Life -- Value of the Connected Enterprise The Bot Balancing Act -- Achieving Efficiency and Customer Satisfaction Through AI More
Combine with a Business Intro Message to provide menu options and assist in telephone navigation. As opposed to the passive nature of Messages On Hold, voice prompts are interactive. They are designed to bring out a physical reaction from the caller, a call to action. And because voice prompts are directive, it’s important they’re concise, well written, and recorded by a professional voice artist.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
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5.( مرحبا بكم في .John Doe شخصيا يمكنكم الوصول إلينا من الاثنين إلى الجمعة 07:00 حتي 06:00 والسبت 10:00 حتي 01:00. إذا كنتم تريدون أن تضعوا طلبا أو لديكم سؤال، يرجى ترك الاسم ورقم الهاتف. سوف نتصل بكم مرة أخرى في أقرب وقت ممكن. يمكنكم دائما إرسال رسالة بريد إلكتروني إلى [email protected]. شكرا جزيلا لاتصالكم - وداعا.
While many businesses can use this standard voicemail greeting, not everyone’s business wants to be the same as the others. If you’re looking for a more unique approach, here are four sample voicemail scripts to try:
Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?
Hello! This is [Nick on the West Coast Sales Team at LinkedPhone]. I am currently on vacation until [Friday, April 22nd] with limited access to email. If you require urgent assistance, please contact my lieutenant [Harold Kisp at 415-555-1212 or [email protected]]. Otherwise, please leave a message and I will return your call when I’m back in the office. Thank you and I look forward to chatting!
Customers who purchase Virtual Receptionist can enhance their rollover hunt group with this feature. You can select from 12 music choices, specify the maximum time you want a caller to stay in queue and the number of callers that can be put in queue.
4.( مرحبا بكم في .JohnDoe يمكنكم التحدث معنا شخصيا خلال ساعات العمل من الاثنين إلى الخميس من الساعة 9:00 صباحا حتى الثانية عشرة ظهرا ومن 2:00 زوالا إلى 4:00 مساءا، ويوم الجمعة من 9:00 صباحا إلى الثانية عشرة ظهرا. بإمكانكم أن ترسلوا لنا طلبكم عن طريق البريد الإلكتروني إلى [email protected] ونحن سنتصل بكم في أقرب وقت ممكن - شكرا لكم.
Sometimes the caller will not want to leave a message on voicemail or would prefer to contact you via alternative means.
With social media, blogs, email marketing, and yes…voicemail greetings, businesses have lots of opportunities to make an impression. But it’s important to make the right impression. Callers will make inferences on what you say and how you say it, and you don't always get another chance to make a positive impact. You want prospective customers to leave a message. You want them to get a great first impression of your business. So, you need professional voicemail greetings. Here’s how you get them…