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34. Hey, this is [your name]. I’m sorry for not picking your call right now. Please leave your name, number and a brief message, and I will get back to you at the earliest opportunity. You can also reach me via email at [email address] and I will reply to you shortly.
Whether you recognize it or not your recorded voicemail greeting makes an impression on everyone who hears it. A professional greeting can make a positive impression, a goofy greeting can make a negative impression and an automated greeting could be viewed as impersonal and inconsiderate. In this lesson I will share some basic things you can do to record an impressive voice mail greeting.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Hi, you've reached the main voicemail for [business name]. We pride ourselves on exceptional customer service, so please either leave a message with your …
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
Your voicemail says it all when it comes to missed calls. Therefore, a professional greeting is key when people leave you a message. People will form an opinion about your style of work just by listening to the quality of your voicemail greeting. And remember, always listen to your voicemail greeting when you finish recording to make sure it's acceptable.
It's as much a truth with residential phone service as it is with business communications, though those numbers are much lower. Voice over Internet Protocol (VoIP) phone service provider Vonage reported in April that voicemail deposits among its residential customers had dropped by 8 percent since October 2013, and retrieved messages were down 14 percent.
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Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
When on vacation, provide your callers with a return date and a back-up contact person to accommodate emergencies. This prevents you from potentially damaging a valued relationship while you enjoy some time off.
But even that has its limits. "Voicemail transcription still requires customers to leave a message, and they're just not doing that," Boalt says.
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16. Hi, you’ve reached [X Business Name]. Our regular business hours are [State opening hours]. If you need to reach someone immediately, please call [contact’s name] at [cell phone number]. If not, leave your name and contact information and a representative will get back to you when we re-open.
You might be surprised at how many people record a well-worded voicemail greeting without ensuring those carefully chosen words are spoken clearly.