Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
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It’s important to ensure the content is informative and relevant to the caller. And the rule ‘less is more’ very much applies to writing for the ear. It’s important to keep the sentences short and to the point. A popular way to get a message across is follow this structure: Introduce the topic in the first sentence e.g. Did you know that BusinessCo now offers no contract plans for hosted PBX and business VoIP? Explain how the information will benefit the caller in the second sentence e.g. And that means complete flexibility for your business and no long-term commitments. Wrap up with a call to action in the third sentence e.g. To find out more, visit our website businesspbx.com.au or speak to one of our Business Consultants when you come off hold.
Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.
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2.) Dear caller. Unfortunately, all our representatives are busy attending to other customers. Please be patient. Thank you
1. Tap the fixed key with the envelope graphic, or dial the phone’s phone number.
6.) Hola y bienvenido/a a John Doe AG, la agencia para muestras de productos. Lo sentimos, todas nuestras líneas están ocupadas en este momento. Por favor, inténtelo de nuevo más tarde o manténgase a la espera. Gracias. Su equipo de John Doe.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
You can choose where you would like to store your voicemail and fax messages—in the Calling User Portal or to a specified email address as a .tiff file. 1
24. Hello, you’ve reached [business name]. Every call is important to us, so please leave a brief message that includes your name and phone number so a member of our customer success team can call you back as quickly as possible.
Nobody wants to listen to a long-winded voicemail. Keep your greeting short, simple, and concise. A voicemail message should pique a client’s interest and leave them looking forward to your call. Stick to the basics, explaining your company name, hours of operation, and when to expect a callback.
You may also email us at [email]. If you would like one of our team members to call you back, please leave your full name, contact info and number after the beep. Good to hear from you!”
Here’s our ultimate guide, including video and audio samples, on every thing you need to know about professional voicemail greetings:
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