2.) Caro cliente. Infelizmente, todos os nossos representantes estão ocupados atendendo outros clientes. Por favor, seja paciente. Obrigado
12. “Hi, you’ve reached [company]. Unfortunately, we’re currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP.”
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“Hey there, this is [name]. You’ve reached [XYZ company]. Unfortunately, I’m currently away from the office and am traveling in [place]. I won’t be back in the office until [date] and I will get in touch with you then.
Avoid background noise – Make sure you record somewhere as quiet as possible so that the caller can fully concentrate on your voice and there are no embarrassing mishaps.
31. Hi, this is [your name] at [your company]. If you are calling for [include reason] please visit our [website, social media handle, etc.], contact [name and title of colleague and phone number] or send me an email at [insert email address]. For other inquiries, leave a brief message and your name and number and I will call you back by [timeframe].
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
If your caller has left you a detailed message with their query, it enables you to get straight down to business when you reply.
4.) Benvenuti alla John Doe Solutions. A causa di un evento interno, il nostro servizio di segreteria non è disponibile oggi. Potete lasciare un messaggio. Saremo nuovamente al vostro servizio lunedì. Ringraziamo per la vostra comprensione.
3.) Zurzeit sind alle Mitarbeiter noch im Gespräch. Wir sind bemüht, Sie schnellst möglich zu verbinden. Kennen Sie schon unsere Webseite? Unter www.mustermann.de erhalten Sie einen Überblick unserer Leistungen und Produkte. Kundenanliegen sind uns wichtig und wir nehmen uns für jeden Kunden ausführlich Zeit. Leider wird immer noch auf allen Leitungen gesprochen, wir bitten Sie daher noch um etwas Geduld.
Try to avoid unnecessary phrases that only make your greeting longer, like “leave your name and number and what you’re calling about.” Most people know what “leave a message” means.
3.( مرحبا بكم في .John Doe AG مكاتبنا في برلين مغلقة الآن لقضاء العطلة. يمكنكم التواصل معنا في أيام العمل من الاثنين إلى الجمعة من الساعة 9 صباحا إلى الثانية عشرة زوالا ومن 1 زوالا إلى 6 مساءا. للاستفسارات العامة يمكنكم أيضا أن ترسلوا لنا رسالة عبر
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
Leave out excuses like “I’m probably with a client right now” or “I’m unable to answer the phone right now” – it’s obvious you can’t answer your phone if a caller is listening to your voicemail greeting!
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
4.) Sehr geehrte Anruferin, sehr geehrter Anrufer, Sie haben die Rufnummer der Gemeinschaftspraxis xyz gewählt. Zur Zeit sind alle unsere Annahmeplätze belegt. Wir bitten um etwas Geduld. Sie werden baldmöglichst mit der nächsten freien Mitarbeiterin verbunden.