The above section details types of phrasing to avoid; however, it doesn’t detail what users should NOT say on their greeting. Though this is a bit loaded, as there are hundreds of combinations of things one shouldn’t say, there are some key components users should ALWAYS avoid. a. Forget About Slang: You should strive to be as professional and welcoming as possible in your greeting. While this may steer you towards using slang, in an attempt to make callers comfortable, it’ll most likely work against you. As a professional, your demeanor, tone, and speech should be clear cut and well articulated. Using slang undercuts this and works against you. b. Don’t Even Think About Profanity: This is a no-brainer. Never, under any circumstances, curse in your greeting EVER! c. Keep Your Sentences Clean, Don’t Ramble: Introduce yourself and give your caller specific direction. Avoid long diatribes detailing tangent thoughts. Keep it simple and quick. d. Always Return Your Calls: It’s important for callers to feel they are valued. Nothing dissolves this quicker than a greeting that doesn’t stress this. For example, “I’ll call you when I can,” “If I don’t return your call, please call back”—these phrases are terrible and completely destroy any good will you may have with a caller.
Professionally recorded phone messages and greetings are the perfect way to promote and re-enforce your business brand when customers call the business. They will put a professional touch to any message and enhance your business image. Choose between a male or female voice, recorded in the tone best suited to your business. Ideal for Business Intro Messages at the start of the call, Auto Attendant (IVR) prompts, Voicemail greetings such as one for an After-Hours Service, and On-Hold Messages. Incorporate background music for that extra touch.

7.) Добро пожаловать в адвокатскую контору «Вася Пупкин и Ко». К сожалению, мы в настоящее время не можем ответить на ваш звонок лично, так как вы пытаетесь с нами связаться во время нашего ежегодного отпуска. Вы можете отправить нам письмо по электронной почте [email protected] – мы свяжемся с вами как можно скорее после отпуска. В неотложных случаях, пожалуйста, свяжитесь с нашим представителем в офисе. Информацию можно найти на нашем сайте www.lawoffice-johndoe.de. Большое спасибо за ваш звонок – до свидания.
Avoid playing music and the long message greeting. People don't have the time nor the patients to sit through a storybook greeting. They simply want you to return their call as soon as possible.