Provide an emergency phone number. If you are going to be unavailable for a long period of time, let your callers know who they can contact for immediate assistance.
Are you struggling to come up with a voicemail greeting that you believe in? Do you find that everything you record comes out too casual, overly professional, or doesn’t seem to touch all of the bases that you want it to?
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And remember, while you’re busy returning your calls, Blitz can be automating other parts of your sales process. We can assign leads to your staff or even send emails to your customers.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
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2.) Уважаемый Абонент. К сожалению, все наши представители заняты обслуживанием других клиентов. Пожалуйста, подождите. Спасибо
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
If you like to keep things simple, opt for a basic greeting. Most voicemail options allow you to record just your name, which lets callers know they’ve reached the right person.
But even that has its limits. “Voicemail transcription still requires customers to leave a message, and they’re just not doing that,” Boalt says.
Even in today's fast-paced world, customers don't like being greeted with an automated message. According to the New York Times, callers of a certain age are put off entirely if they are answered by a voicemail instead of a real person.
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• Circular Hunting: varies the starting point for the hunt group and allows for an even distribution of calls within the group. Calls will be routed to the first idle line starting with the line directly after the line on which the last call was completed. The hunt will then follow the order (sequence) of the lines in the group.
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Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.
• Uniform Distribution: routes calls to the first available line in the group that has been idle the longest.