The importance of voicemail in the customer care sector has not diminished despite the arrival of newer web technologies. VoIP applications let the businesses use voicemail service with flexibility, as it is. The users need not rely on extension terminals when they use VoIP services. A strong internet connection is a prerequisite and the pre-configured phones can be used – both for calling /receiving calls and for automated custom greetings. IVR feature redirect callers to the right virtual extension where their needs can be addressed. This can be done anywhere through a web portal access and an internet connection.
3.) Bienvenue chez John Doe – Si vous êtes allemand, appuyez sur la touche 1 – si vous êtes anglais, appuyez sur la touche 2.

With Web- and mobile-based communications taking over as the dominant means of contact for many customers, voicemail is on its way out. Quite simply, consumers have found better ways to stay in touch.
There is no avoiding it, life can occasionally prevent you from being able to pick up your phone.