You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
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4.) Welcome to John Doe Solutions. Because of an in-house event our secretariat is not available today. You are welcome to leave a message. We will be at your service again on monday. Thank you for your understanding.
“Hi, you’ve reached [XYZ Company]. We can’t take your call right now but feel free to call back during business hours from [hour] to [hour], Monday through Friday. In case of an urgent query, you can contact us through our website [URL] and access our live chat.
On the other hand, a stellar professional voicemail is more than just a way to ensure callers are heard. It’s actually a gateway to encourage recruiters, clients, connections, venders, and other callers to continue forward with the first step in developing a business relationship, which is them making contact. The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point.
Since you are recording audio, make sure you are in a silent place or a place with minimum background noise. This will help you create a perfect business voicemail greeting clear.
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Follow these steps to record your name and greeting, and to select which greeting you want callers to hear.
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9.) Welcome to John Doe. Unfortunately, there is no one in the office right now. Please leave your name and phone number after the tone. We will call you back as soon as possible.
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Being personable is key in having your caller look forward to receiving your callback. To do this, use different intonations in your voice to convey enthusiasm.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
30. Hello, you’ve reached [your name]. I’m currently out of the office and will return on [X date]. If your call requires urgent attention, please call [Name] at [phone number] and they’ll be happy to assist you. If not, leave a message and I’ll return your call when I get back.