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The above eight rules of engagement for voicemail greetings may sound easy enough, but they’ll require some practice to get just right. Let’s look at some examples to provide some context in how to apply the rules to various types of greetings and situations.
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8. “Thanks for calling [your name] at [your company]. I didn’t mean to send you to voicemail but I am either on the line with another client or on the go. Leave your name, number, the reason for your call today and the best time to call you back. I’ll speak with you shortly! ” Your caller probably wanted to reach you, not your voicemail. Advise your caller that you’re simply on the line with another caller and you’ll be right with them.
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37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
2.) Cher client. Malheureusement, tous nos représentants sont occupés avec d’autres clients. Veuillez patienter. Merci
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Every VirtualPBX user can access their business voicemail messages through several different methods – over the phone, over the internet, and/or an email. With email, we can simply notify you that a message exists, or we can actually send you the message itself as a .WAV file attachment to the email.
5.) Welcome to John Doe - Thank you for your call. Currently we are all in conversations. Please hold, we will be with you shortly
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If you will follow these simple tips, you will make a positive impression through your voicemail greeting. If you have any additional tips, please share them in the comments section below this post.
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
It is, therefore, kind and polite to reassure them that they have reached the right person by stating your name or company name at the start of the message.
2.) Cher client. Malheureusement, tous nos représentants sont occupés avec d’autres clients. Veuillez patienter. Merci
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
A standard recording includes up to 75 words and is up to 30 seconds in length. It includes a WAV File that can be uploaded onto most PBX systems and for use with inbound numbers. For a tailor made recording including on-hold promotional messages with background music please call 1300 00 1300 or CLICK HERE.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101