d. Utilizing Ambiguity Over Clarity: When setting up your voicemail greeting be direct and to the point. Tell callers your information, a brief greeting, and direction—i.e. “Hi, this is Jim Shamalam (from Iron Industries). Sorry I can’t take your call right now. Please leave your name number, and a brief message and I’ll get back to you as soon as possible. Thank you.” This is ideal, as you inform callers and let them know what they should do to ensure a return call. A lack of direction can lead to callers leaving incomplete messages (lacking contact or other information) or even callers hanging up without leaving a message altogether.
Of course, yours may need more details. But, even if you’re changing your outgoing message every day, it should only be a slight variation from a standard greeting.
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Different businesses may require different types of greetings. This is the ultimate list that can work for a wide array of company messages.
Log into the system:Using your UB phone:Press the line keyPress the Messages buttonEnter your UB phone PIN
With over 20+ advanced features, no matter the features that your business needs, Business Voice helps keep the phone ringing and your business productive.
5-) Bienvenue chez John Doe. Vous pouvez nous contacter du Lundi au vendredi de 7h à 18h et les samedis de 10h à 13h. Si vous voulez passer une commande ou si vous avez une question, laissez-nous votre nom et votre numéro de téléphone. Nous reviendrons vers vous dès que possible. Vous pouvez toujours nous envoyer un email sur [email protected]. Merci beaucoup pour votre appel. Au revoir.
3.) Herzlich willkommen bei Mustermann GmbH. Momentan können wir Ihren Anruf leider nicht persönlich entgegennehmen, oder Ihr Anruf erreicht uns außerhalb der Geschäftszeiten. Bitte hinterlassen Sie uns eine Nachricht mit Ihrem Namen und Rufnummer - Wir rufen Sie dann schnellstmöglich zurück. Vielen Dank und auf Wiederhören.
Your business can further customize voicemail with eVOICE and several other features (which may vary by location).
27. Hey, this is [your name], but you should know that already since you called me. I’m obviously not here right now, so I won’t patronize you by telling you what to do after the tone.
Features like Call Waiting, Rollover Hunting, and Call Queue with Music On-Hold ensure your customers never get a busy signal.
If you’re getting phone calls from people other than your grandmother, then they probably aren’t going to recognize that it is you by just hearing your voice. Letting people know your name and even the name of your business lets them know right away that they have reached the right number. And as an added bonus, it lets callers with the wrong number know that they’ve reached the wrong person and you won’t have to listen to messages for strangers.
For example, a message like, “Hi, this is Jim. You know what to do.” Well, not everyone is going to know what to do—i.e. they won’t leave you inclusive information. Additionally, they may not leave you a message at all. Aside from this, humor can again be detrimental to your message, this time lending itself to ambiguity and costing you clarity. For example, if a message read, “Hi this is Jim, sorry I can’t answer your call right now. Please leave your name and number and I’ll call you as soon as I can, but you already knew that right? Do I need to tell you what to do?” This is worse than the previous example as this is confusing and can also come across as rude and unprofessional. Complicating a greeting with phrasing like this is sure to cause some harm. e. Ignoring Personality & Identity: Don’t use computer generated greetings. Some users leave default messages (‘you’ve reached the voicemail box of 777-777-777, please leave a message). Believe it or not, even this can cause problems. Callers may be unsure if the voicemail box belongs to you; therefore, they don’t leave a message. Also, some may even be uncomfortable leaving information through a message in a nameless voice message box. As such, impersonalization can cause ambiguity, which again can hurt the effectiveness of your voice message system. This doesn’t mean you have to make an elaborate greeting if you don’t want to, just insert your voice and name so at least callers know they’re calling the right person.
12. Hi, this is [your name]. I’m away from my phone at the moment, but leave a message after the tone so I can get back in touch later today.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
If you need a longer script or are having a Q & A Voicemail Script recorded, please refer to the pricing chart at the bottom of this page.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"