Length – if your callers typically wait 2 minutes at a time, then at least 2 minutes of programming should be the goal. The idea is to ensure the callers don’t hear repeated messages every time they call. A typical on-hold message is 4-8 minutes in length.
7.) Herzlich willkommen bei der Rechtsanwaltskanzlei Mustermann. Leider können wir Ihren Anruf derzeit nicht persönlich entgegen nehmen, da Sie während unserer Betriebsferien anrufen. Gerne können Sie uns eine E-Mail senden an [email protected] - Wir werden uns dann nach unserer Rückkehr umgehend bei Ihnen melden. In dringenden Fällen wenden Sie sich bitte an unsere Kanzleivertretung. Diese finden Sie auf unserer Homepage unter www.kanzlei-mustermann.de . Vielen Dank für Ihren Anruf. Auf Wiederhören!
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12.) Welcome to JohnDoe. You can reach us Monday to Friday from 8am to 12.30pm and 1pm to 4.30 pm. We can not take your call personally at the moment. Please leave a message with your name and phone number and we will call you back as soon as possible. In urgent cases you can reach us on the number 0821 91039- 1211. Many thanks.
Avoid any confusing nicknames – Introducing yourself by the name you are most commonly known as and give your full name if the callers aren't likely to know you personally.
7.( مرحبا بكم في مكتب محاماة .John Doe عذرا، إننا غير قادرين الآن على الرد شخصيا على مكالمتكم، لأنكم تتصلون بنا خلال عطلتنا السنوية. لا تترددوا في مراسلتنا على البريد الإلكتروني للمعلومات [email protected] - سنتصل بكم في أقرب وقت ممكن عند عودتنا. في الحالات العاجلة، يرجى الاتصال بمندوب مكتبنا. يمكنكم الاطلاع
29. Hi, this is [your name] at [X company]. I am on vacation right now and won’t be back to the office until [X date]! Please leave me your name, phone number, and the reason you are calling, and I will get back to you then. Alternatively, you can phone [Name] at [phone contact information]. Thank you for calling!
It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
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4.( جميع موظفينا منشغلون مع عملاء آخرين. لقد تم تسجيل مكالمتكم وسيقوم أحد الموظفين بالاتصال بكم في أقرب وقت ممكن. نشكركم على تفهمكم - إلى اللقاء.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Typically, most of these services are uniform—i.e. include the same tools and features (send a script, they record it in a tone you approve, they send it as a file, you supply any feedback, etc.); however, there are some services that go above and beyond. For example, VoiceOverPro, is a single voice professional who records 30 second voicemail messages based on users’ scripts. This is standard; however, users also have options like adding music, recording up to 60 seconds (or 150 words), rush, 2-day turnaround, and even same day delivery.
1.) Herzlich willkommen bei der Mustermann AG. Leider sind im Augenblick alle Leitungen belegt. Bitte haben Sie ein wenig Geduld. Wir sind gleich für Sie da.
2.) Минуточку, пожалуйста, уже совсем скоро мы будем к вашим услугам. Вы уже посетили наш сайт www.johndoe.com? Там вы можете найти много интересной информации о нашей компании. Вы также можете связаться с нами по электронной почте [email protected]. Один момент, пожалуйста. Скоро мы будем к вашим услугам.
We guarantee that Ninja Number will help grow your business. If you don’t believe Ninja Number can help grow your business and make more money, just cancel your service and that month’s payment is on us!!
9.( مرحبا بكم في .JohnDoe للأسف، لا يوجد أحد في المكتب في الوقت الحالي. يرجى ترك اسمكم ورقم هاتفكم بعد سماع الرنة. ونحن سنعيد الاتصال بكم مرة أخرى في أقرب وقت ممكن.
* If you can offer an incentive to visit your site, like an instant booking or quote form for example, it can go a long way to land you new business. If you have a great voicemail AND they visit your site it’s a guarantee they’ll remember your name even if they don’t book immediately.
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