If you started your company more than a year ago, it’s probably time to change your voicemail script. Your recording should match the brand, tone, and voice of your company — just as though a caller were speaking to a member of your team.
Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
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4.) Caro cliente, você ligou para o número da prática conjunta xyz. Atualmente todas as nossas linhas estão ocupadas. Pedimos a sua paciência. Você irá ser transferido ao próximo assistente disponível o mais rápido possível.
>Check out these great Christmas voice mail message ideas from the folks at Smart on Hold
1. Select the fixed key with the envelope graphic, or dial the phone’s phone number.
Enhanced Voicemail lets you listen to messages, create personal or corporate greetings and access your voicemail box from anywhere there's phone or internet access. In the Optimum Business Account Center, you can manage many advanced voicemail features, including listening to messages online, setting voicemail alerts and sending your messages to your email account. To activate your voicemail box you can simply dial *86 from your Optimum Voice line and follow the voice prompts or log in to the Optimum Business Account Center, click the "Phone" tab and select "Voicemail" from the drop-down menu. Here you will find the complete instruction guide to activate and manage your voicemail online or via telephone.
You’ll want to have your office hours in the voicemail so that cleaning customers know when they can connect with you. You don’t have to always be available during all of those times, it’s just the possibility you’ll actually pick up your phone or will be able to give them a call back during those hours. Adding in office hours makes your business sound much more professional. It’s the sign of a more established, well-run company to have business or office hours.
The real estate agent cannot take the call right at the moment, but promises to get back to the client in the shortest span of time. Custom Music on Hold Custom Greetings for specific day and time Voicemail to Email Retrieve VM from any extension or phone User freindly web portal to manage the settings
On Air Recordings recommends you order professional voicemail greetings through their site, then describe the tone, approach, or voice direction you’re going for.
As you develop your voicemail script, keep in mind these important tips to ensure that you’re perceived as a professional.
Also, remember your company identity and branding – you can afford to be less formal with your greeting if you are a company that is known for a more quirky, outgoing approach.
* If you can offer an incentive to visit your site, like an instant booking or quote form for example, it can go a long way to land you new business. If you have a great voicemail AND they visit your site it’s a guarantee they’ll remember your name even if they don’t book immediately.
Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
37. Hi, this is [company name]. Sorry we missed your call. Leave a message and we’ll get back to you shortly.
Or say that your brand is on a holiday, you can’t miss out on leads because you know their value on your business.
When you slow down your speech, you are giving the caller time to acknowledge the information that you are giving. Therefore, breathe naturally.
Choose a greeting—Default or Custom; if you choose Custom, you can record a new greeting.