Wondering what to say in your business voicemail greetings? Read on to learn how to record a good voicemail that is professional (or funny) to encourage callers to leave a message.
*Note: Some of your users don’t celebrate all the same holidays you do. Remember to keep these voicemail greetings neutral 🌟
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You are a fantastic answering service. My clients really appreciate your professionalism.
3.) Hallo und Herzlich willkommen. Bitte legen Sie nicht auf. Sie werden gleich verbunden.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.
Make sure you make this as clear as possible and consider repeating the website address so that they have time to note it down if needed.
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
4.) Bem-vindo a John Doe. Se você tem perguntas sobre uma encomenda, por favor, pressione 1, para alterações em seu menu ou seus horários por favor pressione 2, para perguntas sobre uma fatura por favor, pressione 3 e para obter informações sobre seu pedido atual por favor, pressione 4. Diese Ansagen werden in die Mailbox des Mobil Telefons eingespielt. Viele Anbieter beschränken die Länge der Ansage auf max. 30 Sekunden. Wir spielen die Ansagen digital in bestmöglicher Qualität auf Ihr Mobiltelefon ein. Dazu benötigen wir die Rufnummer und den vierstelligen Mailbox Pin des Anschlusses auf die die Ansage eingespielt werden soll.
After helping tens of thousands of companies set up voicemail systems, we’ve learned that there is no set of rules defining what makes a great business voicemail, but there are definitely some key points that you should aim to hit. Before you hit the record button for your voicemail message, take some of these tips into account:
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Having a dedicated emergency contact will help make sure anything important that comes up is taken care of. Another option is directing callers to a separate answering service.
To improve a a business voicemail greeting, keep these eight rules at the forefront of the creative process: Avoid turning customers off with overused and impersonal phrases like “your call is very important to us..." Avoid leaving customers unsure by not immediately telling them the business, department, and/or person they’ve reached. Avoid leaving customers confused with too many details and complications; just keep it simple. Avoid messages longer than 25 seconds. Do apologize for being unavailable at the moment. Do invite the caller to leave a message. Do tell the caller when they can expect a return call and actually follow through within that timeframe. Do tell the caller about any applicable alternative options of contact and information- website, live chat, email, social media, or emergency numbers. Voicemail Greetings 101
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
If you’re rarely in the office and don’t use a mobile cell phone app to receive calls, be sure to provide alternatives so that customers can still receive the support they need.
Other features such as Call Forwarding, Find Me, and Enhanced Voicemail ensure customers can always reach you, even if you're working remote.
13. “Hi, you’ve reached [company]. We’re available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you’d like us to call you back, please leave your name and number after the beep.”
Thank you for calling (Your Name) at (Your Business), where (What You Do). I’m sorry that I was unable to take your call. Please leave me your name, number, and a quick message and I’ll call you back shortly.