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About the author: Amar is the founder and CEO of ZenMaid Software, Inc (www.zenmaid.com). He previously started and ran Fast Friendly Spotless, a maid service in Orange County, CA. With the help of customized software to automate work he successfully operated the service in under 30 minutes per day. His goal with the maid service software at ZenMaid is to help other maid service owners do the same. Scale Your Cleaning Business: Save 30+ Hours a Week on Marketing, Scheduling and Hiring May 18, 2021 How to Manage Your Maid Service for Free March 27, 2020 Cancellation Policies for Maid Services January 23, 2020 21 Ways To Market Your Cleaning Business January 23, 2020 Debbie Sardone’s Library January 22, 2020 Subscribe & Follow ZenMaid
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Hi, this is Tom, the sales manager at Orlando Powersports. I’m either busy assisting customers, getting ready for our End of Season Sale, featuring deep discounts on our huge selection of power sports equipment and gear or if I’m really lucky, I’m out riding the latest CAN-AM DS 250! Leave a message, and I will call you back as soon as possible. Thanks for calling!
If you have an assistant, include their name and contact information in your greeting. If you have a hard time delegating tasks, this is an excellent way to start building it into your processes.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
The bank blew past its goal of eliminating half of its voice mail boxes and to date has eliminated about two-thirds. Across the whole bank so far, that's over $8 million in annual savings. Coca-Cola recently made a similar move and only 6 percent of employees chose to keep voice mail.
Shawn Hakl is head of new products for Verizon's business division. Before the digital era, he says more than 80 percent of business lines had voice mail. Now, he estimates only a third of office phones have it.
What’s more annoying than being unprepared? Doing business with someone who is. In other words, don’t wing it — practice your script, speaking slowly and annunciating each word.
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
Hi there! You’ve reached [LinkedPhone – Where Freedom Rings!] We’re away at the moment but please leave your name, number, and let us know how we can help you. We’ll make sure the right team gets back to you within [the next 24 hours]. We appreciate your call. Thank you.
Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
You can allow callers to press 0 and be transferred to another phone number, of your choosing, when they reach your voicemail greeting.
Please take a moment now to listen to the sample voices available to record your greetings below. It is important that you listen to each of the clips in full to hear the voiceover talent’s voice range and to get an idea of what sound you would like for your business voicemail greetings or on-hold announcements. Karen is our most requested female voiceover artist and has a range of voice abilities. Charles’ deep voice and clear presentation will give your callers a trusted first impression.
You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.
4.) Tous les membres du personnel sont en ligne. Soyez patients, nous serons avec vous rapidement – PAUSE – Malheureusement, tous les membres du personnel sont occupés. Attendez un instant. Vous pouvez nous envoyer un email sur [email protected]. Nous reviendrons dès que possible vers vous.
You don’t have to spell out every single thing that you think they might want to know. Have some faith that your callers will be able to figure things out on their own. Be natural but informative.