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Happy Independence Day from Yu Orthodontics! We are closed from the 4th thru the 6th in celebration of the 4th of July holiday. Our office will reopen at 8 am on Monday, July 9th. If you have an emergency, please hang up and dial 911. If this is an urgent matter and you cannot wait to speak to the doctor when we when we are open, please call Dr. Yu directly at 555-4010. If you are calling to inquire about services or schedule an appointment, please leave a message, and we will return your call on Monday. Thank you and have a fun, safe holiday!
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The following templates and text ideas can be used for almost any kind of telephone prompts. You can switch the language of the text blocks by pressing the tab button.
Hello, you have reached the dental office of Dr. X. We are busy assisting a patient now, but will call you back as soon as possible. Please leave your name, reason for calling, and your number. If this is an urgent enquiry, please call 911. In this case, the dentist is giving a reason for not being available and they’re providing a way to prioritize the patients who need the most help. They’re also leaving an emergency number for the most severe of situations.
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Expand your opening to with 'Thank you for calling [insert company/individual name]' or 'You've reached the voicemail of [insert company/individual name]'. This personal touch goes a long way towards building a rapport even when you're not available to answer the call directly.
“Thanks for calling (insert company name), where your dream is our destination. I’m helping another customer at the moment, but please leave your name and number, and I’ll return your call.”
These work voicemail greetings are for the work phone that you and only you use. They’re highly effective because they help you establish a relationship straight from the voicemail. Or they help you share an important update in a simple, straightforward way.
Backed up copies of your voicemails, stored online, and always accessible to play and download. Peace of mind knowing your messages will always be safe. Affidavit of Authenticity
As a customer service representative, you need to be as helpful as possible to your customer – even if you cannot speak to them in real time.
This is because when you smile, your vocal cords are being stretched differently, requiring different muscles and giving your voice a distinct tone.
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If you’re going to be out of the office on holidays or vacations, make that known in your voicemail so customers don’t think they’re getting ignored. Nothing is more frustrating to a customer than when they can’t reach you and assume you’re ignoring them.
For example, if you have an alternative method of contact, you can leave the details of it here.