Does your organization have a witty catchphrase or slogan? If so, use that to your advantage. Here is one that could be tailored towards a custom software company:
One of the most challenging aspects of writing for speech is optimising text to be read aloud and recorded. On paper, long, complex sentences are easily accommodated. When read out aloud, the same sentences can sound awkward and confusing.
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2. Hello you’ve reached Matt Grech, I’ll be out of the office for the next few days due to the holidays. Feel free to leave a message, or you can shoot me an email at Matt@GetVoIP if something urgent pops up. I’ll be sure to get back to you as soon as I return to the office. Happy holidays!
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What do you think of your voicemail greeting? Does it sound professional, or is it outdated? Even worse, is it a computerized voice with a default message? (Ew.)
3.) Your contact person is still employed with other customer. To avoid long waiting times your welcome to leave your request and your contact information. We will contact you during office hours immediately. Many Thanks!
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4.) Herzlich willkommen bei Mustermann. Haben Sie Fragen zu einer Bestellung, dann drücken Sie bitte die 1, für Änderungen an Ihrer Speisekarte oder Ihren Öffnungszeiten drücken Sie bitte die 2, bei Fragen zu einer Rechnung die 3, und für Informationen zu ihrem aktuellen Auftrag die 4.
3.) Leider ist Ihr zuständiger Ansprechpartner immer noch mit Kundenanliegen beschäftigt. Um Ihnen die Wartezeit abzunehmen, bitten wir Sie Ihr Anliegen, sowie Ihre Kontaktdaten zu hinterlassen. Wir werden uns umgehend während unserer Bürozeiten mit Ihnen in Verbindung setzen. Vielen Dank!
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
Do you speak a second language and serve customers in an area that primarily uses a language other than English? Make it known that you speak both languages. Start the voicemail with the most dominant language spoken in your market followed by the same message spoken in the secondary language:
4.( مرحبا بكم في John Doe للحلول. بسبب حدث خاص، فإن موظفينا غير متوفرون اليوم. إننا ندعوكم لترك رسالة. وسنكون في خدمتكم مرة أخرى يوم الاثنين. شكرا لتفهمكم.
This type of service can be very beneficial as users are still able to craft their own messages, while a professional reads them. In doing so, companies can spend more time on the scripting process, making sure the text conveys everything they want it to. As such, companies may bring in expert teams to draft, revise, and/or finalize the script itself. The bottom line is you can take more time to get the words right. Additionally, in working with a professional voice talent, you are ensuring your words have the utmost impact—i.e. the words are read perfectly with the right tone, resonance, pacing, etc.
Here are some great examples of professional voicemail greetings that you can use in your business!
1.) Bem-vindo à John Doe. Infelizmente, não há ninguém no escritório agora ou você está ligando fora do horário comercial. Por favor, deixe uma mensagem ou envie um e-mail para [email protected]. Muito obrigado pela sua ligação.
Simply speak into your phone or computer while recording a greeting with your business phone service. If you need to create your own audio file, the voice memo app on your phone should do fine.
6.) Bienvenido/a a John Doe. Por razones técnicas no podemos atender su llamada. Si lo desea, puede escribirnos un correo electrónico a [email protected]. Uno de nuestros empleados le contestará lo antes posible. Disculpe las molestias. Gracias por su comprensión.