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77% of people believe that a phone call is the most efficient way to get business done. But have you got the right call handling protocols in place?
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As probably know, a professional voicemail greeting can make or break leaving a great impression. However, it all starts with your voicemail script.
Adam Boalt, CEO of LiveAnswer, a provider of phone support services for small and midsized businesses, puts the voicemail abandonment rate at between 50 percent and 75 percent, depending on the type of business.
Our technicians will get to work recording and duplicating your messages in the highest quality possible. All date and time details will be included.
Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them. Hi, you've reached the voicemail of Mike Downing. I'm not available to answer the phone right now. My office hours are Monday through Thursday, 10 am to 4 pm. Please leave your name and phone number and I'll get back to you as soon as possible. Thanks. 2. Company Wide Voicemail Greeting
5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as soon as possible.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
We'll take you through the five most professional voicemail greetings. This will include how to structure different parts of your voicemail, as well as things to avoid.
In the end, it’ll be down to you or your team to record and customize their own personal greeting. Depending on the overall culture and identity of your business, it might make sense to engage customers with a friendlier, warm and fun holiday greeting – while others might benefit more from clean cut, down to business explanations of schedule changes. , to get you started, here are a few quick templates to build off of. Feel free to tailor, change, customize or completely start from scratch! These could of course be used for your own individual office greeting, or your entire company’s greeting.
“Thanks for calling the desk of (insert your name) at (insert your company name). I’m either on a call or away from my desk but if you leave your name, phone number, and the reason for calling, I’ll return your call as soon as possible. Thank You.”
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
5.) Dear customers, our office will be closed from December 24 through January 2. You can reach us as usual on Monday 5 January. We wish you and your family a merry christmas and a happy and successful new year..
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Uploading an Audio file Select By Uploading an Audio file. Give the file a name. Optional: Leave a note for yourself to tell what the file is for. Click the musical note and browse your computer to find the correct audio file, or drag and drop an audio file onto the screen. Click Save. Click Select on the audio file you would like to use. Click Save to update the changes.