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You can ask your admin to change the greeting language for everyone in your organization. Your admin should see this topic for instructions: Change the default language for greetings and emails.
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For example, an extension user has different greetings for Lunch Break status and Away status. Lunch Break: "I’m currently on a lunch and unable to take your call". Away: "I’m currently away from my desk".
“Hi there! You’ve reached [XYZ Company]. We are unable to take your call at the moment, but we want to hear what you have to say. Please leave your full name, contact details and reason for reaching out, and one of our staff members will get in touch with you within 24 hours. Thanks!”
Don’t be that business that lets important messages slip through the cracks and miss out on new opportunities. Here are some tips on how to set up a professional voicemail greeting that will have people wanting to leave you more messages:
10.) Buongiorno, e benvenuti alla John Doe. Per motivi tecnici, non possiamo rispondere personalmente alla vostra chiamata. Ringraziamo per la vostra comprensione. Stiamo lavorando sodo per trovare una soluzione. Se volete, potete lasciare un messaggio sulla nostra homepage: www.johndoe.de – Grazie e arrivederci.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
Calmly and steadily record your voicemail. Don’t rush it to the point where the customer can’t decipher everything you’ve requested on the message. To ease the process, write your voicemail down with pause points. This will ensure you annunciate everything clearly and can assist in managing your speed.
“Hey, this is [your name] over at [XYZ company]. So anyway I’m about to give in my resignation right now. Please don’t call here again. Just kidding!
Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected]]. Otherwise, please leave a message and we’ll get back to you as soon as we return. We value your call. Thank you from everyone at [LinkedPhone].
Voicemail is necessary when no one can answer the phone. However, a dedicated receptionist can reduce the need for this feature and help people reach a live person. Consider live chat as well if your customers like to reach out online.
However, do not waste the caller’s time. They may hang up if they are forced to listen to a needlessly lengthy and uninteresting voicemail greeting.
Automatically redirects your incoming calls to another number, voicemail or do-not-disturb announcement.
State your name clearly so the caller knows they have the right number. 3 of the messages I heard last month were missing his/her name.
One system and one monthly bill across all your office locations and even your mobile workforce. Admins and users can change their own settings easily, on the fly, from the Web or even from their mobile devices.
Turn this feature on via the account center to hide your name and number on all calls you make. You can also hide your number on a per-call basis by dialing *6 7 before making a call.