As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
Unexpected crises like COVID-19 can occur at any time. Here are a few example business voicemail scripts you can adapt for those unanticipated events. It’s important to incorporate key information that your clients need to know. You should also add a human touch by expressing your goodwill for them and their families.
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But even that has its limits. "Voicemail transcription still requires customers to leave a message, and they're just not doing that," Boalt says.
5.) Welcome to John Doe - Thank you for your call. Currently we are all in conversations. Please hold, we will be with you shortly
It can be overwhelming to someone calling if your voicemail suggests they leave their name, address, time of calling, reason why calling, best phone number to call them back at, etc. They might not be prepared with all of the information and could end up leaving a confusing and flustered message. Instead, just kindly ask the person to leave their name and number and reassure that someone will be in touch as soon as possible.
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
13. “Hello, you’ve reached the [Department name] at [your company]. We can’t take your call right now, but please leave your name, contact information, and the reason for reaching out. One of our team members will be in touch within the day. To ensure we don’t miss you again, you can also let us know the best time to call you back. Thanks and have a great day.” This greeting lets your caller know your Customer Service team is just as efficient as you are. Voicemail greetings for calls received after business hours
Our male voice talent also has extensive experience in voice overs and a background in broadcasting. Known for his fresh and numerous voicing styles, he'll make sure that your messages or greetings are very much in line with the business branding.
Hey, you’ve reached (name). If you’re hearing this one of two things is happening:
1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
He says checking voice mail, with all the announcements, codes and prompts, took 10 to 15 minutes out of a day, not including the time required to call each person back.
When you want callers to leave a message, make sure your voicemail greeting indicates that. Be sure to keep your greeting short and direct, and include the info you want to capture.
5.) Все наши сотрудники по-прежнему заняты с другими клиентами. Пожалуйста, оставьте сообщение или свяжитесь с нами по электронной почте - мы свяжемся с вами как можно скорее. Большое спасибо за ваш звонок - До свидания.
10.) Guten Tag. Sie sind verbunden mit der Mustermann GmbH. Aus technischen Gründen können wir im Moment Ihren Anruf leider nicht persönlich entgegennehmen. Wir hoffen sehr auf Ihr Verständnis und arbeiten mit Hochdruck an einer Lösung. Wenn Sie möchten, können Sie uns gerne eine Nachricht über unsere Homepage www.mustermann.de zukommen lassen. Vielen Dank und auf Wiederhören.
Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
Wexler says the bank's chief financial officer was searching for budget cuts that wouldn't hurt too much. Limo services was one. Voice mail, it turned out, cost $10 per person per month and, intuitively, it seemed ripe for the chopping block.
3.) Actuellement, tous les employés sont occupés. Nous essayons de vous mettre en relation rapidement. Avez-vous visité notre site www.johndoe.de ? Vous pouvez trouver un aperçu de nos services et des produits dessus. Votre appel est très important pour nous et nous voulons prendre du temps pour nous consacrer à nos clients. Malheureusement, toutes les lignes sont toujours occupées et nous demandons de bien vouloir patienter.