Make sure to remind your caller to leave their name, number and the details of why they are calling, so you can ring them back professionally and constructively.
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"Awesome job, your team are rock stars. Music and voices work well together, has nice flow/transition. Thank you for your service, Dave. "
Write down your message before you record it. When reading it back, ask yourself: Does it make sense? Does it contain the right information? Is it grammatically correct? Is it clear? Is it positive and polite?
If the mailbox is NOT setup, the fixed system message, "I'm sorry, the person you're trying to reach is unavailable at this time" plays instead of the personal greeting and the mailbox number plays instead of the mailbox name.
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You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day.
The following table describes the behavior when bilingual operation is disabled and the mailbox is set up� that is, a name and personal greeting has been recorded by the owner.
Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
The team at Sound Telecom is directly responsible to my team's success. Our ability to perform with the highest quality of standards wouldn't be possible if it wasn't for the great people at Sound Telecom.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
1.) Sie sind verbunden mit der Mailbox von Egon Mustermann .Derzeit ist Herr Mustermann nicht zu erreichen. Sie können es zu einem späteren Zeitpunkt erneut versuchen, oder hinterlassen eine Nachricht mit Ihrem Namen und Telefonnummer sodass sich Herr Mustermann zeitnah zurückmelden kann.
As the old saying goes, practice makes perfect. Read your voicemail script aloud several times in order to get the flow and annunciation correct. Soon, you’ll be a voicemail pro!
Sorry I wasn’t able to take your call, but please leave your name and a detailed message and I’ll get back to you.
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6. Hello, this is [your name] at [your company]. I am unavailable at the moment, but please leave your name, number, and the reason you’re calling, and I’ll call you back as soon as possible.